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Retailers News

PnP won't enforce exclusive lease agreements against smaller retailers
Pick n Pay chairman Gareth Ackerman confirmed today that the grocery retailer will refrain from enforcing exclusive lease agreements against smaller competitors within any shopping centre in which it trades. 12 May 2020
Upmarket US retailer Neiman Marcus files for bankruptcy
US luxury department store chain Neiman Marcus filed for Chapter 11 bankruptcy on Thursday. 8 May 2020
R2bn in lost sales forces Edcon to file for business rescue
The Edcon group announced today that its board has passed a resolution authorising it to file for business rescue in the course of the next few days. 29 Apr 2020
FreshStop expands reach with Mr D Food partnership
Like most retail businesses, convenience stores (c-stores) have been impacted by the Covid-19 pandemic and have had to adjust their offering to meet the needs of their customers during lockdown. 29 Apr 2020
Pepkor donates over R2m towards Covid-19 relief
South African retailer Pepkor is supporting the fight against Covid-19 through a number of initiatives, including donating a portion of senior leadership's salaries to relief efforts and having its clothing manufacturing division produce face masks and surgical gowns. 23 Apr 2020
The reinvention of retail following Covid-19
The lockdown in South Africa and many other countries around the world to limit the spread of the COVID-19 virus will put significant pressure on an already-strained global economy. 23 Apr 2020
Pick n Pay shoppers can now send digital grocery vouchers
Pick n Pay has introduced digital grocery vouchers, providing a safe and easy way to transfer funds to family, friends and others in desperate need of essentials during the Covid-19 pandemic. 21 Apr 2020
Advice for 'non-essential' retailers under lockdown
Like many companies selling goods classified as 'non-essential' during the lockdown, Cash Crusaders had to temporarily shut its stores across the country - all 220 of them. 8 Apr 2020
Send virtual Shoprite or Checkers vouchers to those who need it most
To enable customers to help those in need during the national lockdown, the Shoprite Group via its affiliate Computicket has launched virtual vouchers that can be redeemed at any Shoprite, Checkers or Usave supermarket nationwide. 7 Apr 2020
Pick n Pay launches email ordering service at selected stores
Pick n Pay shoppers can now email their shopping lists directly to selected stores for collection. The retailer introduced a new 'Collect Direct' email ordering service for over 174 of its franchise stores during the lockdown period. 7 Apr 2020
Woolworths execs accept pay cuts to financially assist staff
Woolworths board members, group CEO Roy Bagattini and the retailer's senior executive team members have agreed to forego up to 30% of their fees and salaries over the next three months. The savings arising from this will be used to provide additional financial support to staff who find themselves in "extreme hardship" as a result of the current coronavirus crisis. 6 Apr 2020
Marketplace Africa: Massmart's Kuseni Dlamini on retailing during the coronavirus crisis
On the most recent episode of Marketplace Africa, CNN International's Eleni Giokos spoke to Massmart chairman Kuseni Dlamini in a remote interview about how the coronavirus pandemic is affecting shopping habits. 6 Apr 2020
New express queues for hospital workers at Pick n Pay
Pick n Pay has introduced express queues for hospital workers to shop for their essentials as quickly and as efficiently as possible during the SA lockdown. 6 Apr 2020
Massmart freezes prices on essentials during 21-day lockdown
Massmart has announced that it will freeze prices on all essentials for the duration of South Africa's 21-day lockdown. 30 Mar 2020
Edcon can only pay salaries right now, tearful CEO tells suppliers
In an emotional conference call to suppliers on Thursday, Edcon's CEO Grant Pattison delivered the sobering news that the company is unable to pay its suppliers, many of which are SMMES, as it only has sufficient liquidity to pay salaries at this time. He also said that Edcon, which is one of southern Africa's largest non-food retailers, may not be able to open at the end of South Africa's national lockdown to fight the coronavirus outbreak. 27 Mar 2020
Shoprite Group to pay frontline workers R102m 'appreciation bonus'
The Shoprite Group has allocated R102m towards a once-off appreciation bonus for its shopfloor and distribution centre employees to thank and support them for their tireless efforts to feed the nation during the Covid-19 pandemic. 25 Mar 2020
Covid-19: SA supermarkets appeal to shoppers to quit panic buying
The number of official novel coronavirus cases in South Africa has climbed to 116, and grocery retailers have attempted to quell consumer fears surrounding stock shortages as photos and footage of panic buyers and empty supermarket shelves filter through social media. 19 Mar 2020
Pick n Pay introduces special shopping hour for pensioners
Pick n Pay will open all its supermarkets and hypermarkets an hour earlier every Wednesday for the exclusive use of elderly customers who need to shop for their groceries and essentials. The decision comes in response to requests from the retailer's online community to ease the impact of the Covid-19 outbreak on vulnerable citizens, as stores become chaotic due to panic-buying and stockpiling. 17 Mar 2020
Luxury brands' 3 best practices for coping with Covid-19
The Covid-19 outbreak is taking a toll on the global luxury industry that is heavily dependent on the spending of Chinese shoppers at home and abroad. In spite of difficulties, leading luxury brands responded quickly to the crisis and took positive initiatives in brand communication, customer engagement, and digital marketing. 17 Mar 2020
Loadshedding hits the unprepared in retail and hospitality
Eskom's ongoing loadshedding has disrupted the daily operations of many retailers and businesses within South Africa's hospitality industry, states research conducted by customer experience specialists nlighten. 11 Mar 2020
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