Industries

All industriesAgricultureAutomotiveConstruction & EngineeringEducationEnergy & MiningEntrepreneurshipESG & SustainabilityFinanceHealthcareHR & ManagementICTLegalLifestyleLogistics & TransportManufacturingMarketing & MediaPropertyRetailTourism & Travel

Features

BizTrendsPendoringIMC ConferenceLoeriesWomen's MonthCannes LionsOrchids and Onions#StartupStoryMore Sections..

News

Industries

Companies

Jobs

Events

People

Video

Audio

Galleries

My Biz

Submit content

My Account

Advertise

CRM, CX, UX News Africa

Subscribe

Advertise your job ad
    Submit a job ad >>
    Search jobs
    Source:
    Digital advertising group Aleph launches payment unit
    Mark Mwongela, sales development director for PayPal, Africa.
    PayPal's 4 tips to enhance buyer experience on payment platforms

    10 Aug 2023

    Brands must balance digital innovation and trust to serve Africa's consumers - study
    Brands must balance digital innovation and trust to serve Africa's consumers - study

    17 Apr 2023

    How to influence the customer of the future
    How to influence the customer of the future

      23 Oct 2017

    The power of consumer insights (combined with woke strategy and creative)
    The power of consumer insights (combined with woke strategy and creative)

      20 Oct 2017

    Simelane and Cooper.
    #BODCT: Surprise! THIS is today's African consumer

      11 Oct 2017

    (c) atm2003 -
    NAEB markets Rwandan tea under national tea brand

      5 Oct 2017

    Gaps in customer intelligence, delivery limiting opportunities - new CMO report
    Gaps in customer intelligence, delivery limiting opportunities - new CMO report

    19 Sep 2017

    Alberto Giacomazzi ©
    Who killed the iPod? Staying relevant to a restless generation

      14 Sep 2017

    Mitigate market disruption by maximising customer experience
    Mitigate market disruption by maximising customer experience

      11 Sep 2017

    rawpixel ©
    Why do some brands still shy away from giving consumers experiences?

      8 Sep 2017

    Somsak Chidchawange © –
    #Pamro2017: Customer expectations in a digital world

      30 Aug 2017

    Delivering a true omnichannel experience: what you need to know
    Delivering a true omnichannel experience: what you need to know

      23 Aug 2017

    Zimbabwe turns the spotlight on customer experience
    Zimbabwe turns the spotlight on customer experience

    23 Aug 2017

    #CEMAfrica2017: Empowered customer experiences lie in multi-focused design
    #CEMAfrica2017: Empowered customer experiences lie in multi-focused design

      21 Aug 2017

    Joe Fuster
    #CEMAfrica2017: ‘Remember that I'm human' - your customer

      21 Aug 2017

    Image Supplied
    Could Google become the dominant force in hospitality?

      21 Aug 2017

    Phakiso Tlali
    #CEMAfrica2017: Embracing a CX ‘citizen first' strategy in government

      18 Aug 2017

    Maksym Chornii © –
    #CEMAfrica2017: "Be an experience business or be out of business" - Adobe

      17 Aug 2017

    You hired them, now trust them to get the job done. JR Bale © –
    #CEMAfrica2017: Your employees are always on - now TRUST THEM

      17 Aug 2017

    Simply put? Cut the red tape and empower your staff. Scott Griessel © –
    #CEMAfrica2017: CX predictions for the future, action to take TODAY

      16 Aug 2017

    MultiChoice team at CXA Awards © .
    MultiChoice dominates first-ever CXA Awards

      16 Aug 2017

    Marriott International's new dynamic sales and marketing leadership team
    Marriott's new super sales and marketing leadership team for Middle East and Africa

    31 Jul 2017

    Analytics is critical, but data is being left out
    Analytics is critical, but data is being left out

      27 Jul 2017

    Image supplied.
    Customer Experience Management Summit returns to Cape Town

    24 Jul 2017

    Marketing in a recession and beyond
    Marketing in a recession and beyond

      18 Jul 2017

    Building the right foundation for exceptional customer experiences
    Building the right foundation for exceptional customer experiences

      30 Jun 2017

    The power of personalisation in customer service
    The power of personalisation in customer service

      20 Jun 2017

    Leo Lintang © –
    Your wicked customers are trying to break your rules!

      15 Jun 2017

    Barclay, Spratt and St Clair.
    #IMCConf 2017: The artificially intelligent business of big data

      1 Jun 2017

    Candace van Zyl
    The need for smarter CRM software

      1 Jun 2017

    Chatbots as part of an integrated customer service strategy
    Chatbots as part of an integrated customer service strategy

      29 May 2017

    Fighting fake news flames
    Fighting fake news flames

      25 May 2017

    Show more

    More news

    How to influence the customer of the future
    How to influence the customer of the future

     23 Oct 2017

    The power of consumer insights (combined with woke strategy and creative)
    The power of consumer insights (combined with woke strategy and creative)

     20 Oct 2017

    Simelane and Cooper.
    #BODCT: Surprise! THIS is today's African consumer

     11 Oct 2017

    (c) atm2003 -
    NAEB markets Rwandan tea under national tea brand

     5 Oct 2017

    Gaps in customer intelligence, delivery limiting opportunities - new CMO report
    Gaps in customer intelligence, delivery limiting opportunities - new CMO report

    19 Sep 2017

    Alberto Giacomazzi ©
    Who killed the iPod? Staying relevant to a restless generation

     14 Sep 2017

    Mitigate market disruption by maximising customer experience
    Mitigate market disruption by maximising customer experience

     11 Sep 2017

    rawpixel ©
    Why do some brands still shy away from giving consumers experiences?

     8 Sep 2017

    Somsak Chidchawange © –
    #Pamro2017: Customer expectations in a digital world

     30 Aug 2017

    Delivering a true omnichannel experience: what you need to know
    Delivering a true omnichannel experience: what you need to know

     23 Aug 2017

    Zimbabwe turns the spotlight on customer experience
    Zimbabwe turns the spotlight on customer experience

    23 Aug 2017

    #CEMAfrica2017: Empowered customer experiences lie in multi-focused design
    #CEMAfrica2017: Empowered customer experiences lie in multi-focused design

     21 Aug 2017

    Joe Fuster
    #CEMAfrica2017: ‘Remember that I'm human' - your customer

     21 Aug 2017

    Image Supplied
    Could Google become the dominant force in hospitality?

     21 Aug 2017

    Phakiso Tlali
    #CEMAfrica2017: Embracing a CX ‘citizen first' strategy in government

     18 Aug 2017

    Maksym Chornii © –
    #CEMAfrica2017: "Be an experience business or be out of business" - Adobe

     17 Aug 2017

    You hired them, now trust them to get the job done. JR Bale © –
    #CEMAfrica2017: Your employees are always on - now TRUST THEM

     17 Aug 2017

    Simply put? Cut the red tape and empower your staff. Scott Griessel © –
    #CEMAfrica2017: CX predictions for the future, action to take TODAY

     16 Aug 2017

    MultiChoice team at CXA Awards © .
    MultiChoice dominates first-ever CXA Awards

     16 Aug 2017

    Marriott International's new dynamic sales and marketing leadership team
    Marriott's new super sales and marketing leadership team for Middle East and Africa

    31 Jul 2017

    Analytics is critical, but data is being left out
    Analytics is critical, but data is being left out

     27 Jul 2017

    Image supplied.
    Customer Experience Management Summit returns to Cape Town

    24 Jul 2017

    Marketing in a recession and beyond
    Marketing in a recession and beyond

     18 Jul 2017

    Building the right foundation for exceptional customer experiences
    Building the right foundation for exceptional customer experiences

     30 Jun 2017

    The power of personalisation in customer service
    The power of personalisation in customer service

     20 Jun 2017

    Leo Lintang © –
    Your wicked customers are trying to break your rules!

     15 Jun 2017

    Barclay, Spratt and St Clair.
    #IMCConf 2017: The artificially intelligent business of big data

     1 Jun 2017

    Candace van Zyl
    The need for smarter CRM software

     1 Jun 2017

    Chatbots as part of an integrated customer service strategy
    Chatbots as part of an integrated customer service strategy

     29 May 2017

    Fighting fake news flames
    Fighting fake news flames

     25 May 2017

    Gen X: How to get the generation right (part 3)
    Gen X: How to get the generation right (part 3)

     24 May 2017

    Gen X: Decluttering misconceptions about what it means to be an adult in 2017 (part 2)
    Gen X: Decluttering misconceptions about what it means to be an adult in 2017 (part 2)

     23 May 2017

    Chantel Troskie, customer experience account manager at Oracle SA.
    Get ready for the AI startup retail CX revolution

     18 May 2017

    Samantha Craddock © –
    Is cold calling dead?

     16 May 2017

    Marije Gould, Verint VP of marketing EMEA.
    Customers still like personal interaction in a digital world

    17 Apr 2017

    A Unicef team creating a collaborative paper plane. Photo credit: Unicef
    How learning empathy can help build better community projects in Africa

     12 Apr 2017

    Customer Experience Africa Awards launched
    Customer Experience Africa Awards launched

    5 Apr 2017

    (c) kantver -
    The hard-learned lessons of personalised marketing

     31 Mar 2017

    Dervish37 © –
    A little less conversation, a little more action

     24 Mar 2017

    How to hack Pinterest to market your business
    How to hack Pinterest to market your business

    23 Mar 2017

    Show more

    Let's do Biz