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UPS offers wireless tracking via SMS

"Our customers have become more mobile as their businesses have grown, and their lives converge with their day-to-day work activities. So we find a lot of customers are using our mobile capabilities to extend their flexibility and productivity outside of work," said Jeff Reid, UPS's director of customer technology marketing.

2 Jul 2007

As wireless communications technology becomes embedded in the lifestyles of consumers - led by the younger generations that have always known it - small businesses are seeking ways to catch the mobile wave.

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