Subscribe to industry newsletters

How can African hospitality effectively adopt new hotel technology?

Although hotel technology development is gaining traction across the globe, Africa's hospitality industry is still lagging somewhat in its uptake...

2 days ago

Sheraton marks guest experience transformation with new logo design

Marriott International's Sheraton Hotels & Resorts has unveiled a new logo paying homage to its past, depicting its vision for the future. The new design will appear across all collateral and websites from April 2019...

18 Mar 2019

The Luxury Collection signs its first Seychelles-based hotel

The Luxury Collection has announced its first hotel in Seychelles with the signing of North Island...

8 Mar 2019

Stable real estate market continues to draw investment in Casablanca - JLL

JLL's 2018 Year in Review report has outlined a relatively stable real estate market in Casablanca across its hospitality, retail and industrial sectors...

6 Mar 2019

4 common customer service mistakes in hospitality

The hospitality industry is a complex one; it comes with high expectations for service excellence, whether that's from valuable conferences hosting hundreds to the intrepid single traveller looking forward to a relaxing break.

By Wynand Smit 27 Feb 2019

Radisson Hotel Group expands Africa portfolio with 16 new hotels

The Radisson Hotel Group has signed 16 new hotel deals across Africa, with 96 hotels and 20,000 rooms in operation and under development across 31 countries.

12 Feb 2019

Marriott International signs three new African hotel deals

Marriott International has signed three new deals across North and West Africa, thereby expanding the hotel group's presence across the continent. The new deal signings highlight the company's growth in Morocco and Ghana, while marking its debut in Liberia.

12 Feb 2019

Design-focused hotel Gorgeous George to open in Cape Town

Created out of two restored heritage buildings, it's the first hotel in Cape Town to join the Design Hotels group...

23 Jan 2019

#BizTrends2019: What the hospitality sector should stay on top of for 2019

As part of Bizcommunity's BizTrends series, Sharmila Ragunanan, hospitality expert and group marketing manager for Dream Hotels & Resorts, dishes on hotel trends that will make the traveller experience even more exciting in 2019, and other industry developments that lie ahead.

By Sharmila Ragunanan 7 Jan 2019

Le Quartier Français completes refurbishment in Franschoek

Boutique hotel Le Quartier Français, part of the Leeu Collection located in Franschhoek, South Africa, has reopened after completing its refurbishment and expansion.

28 Dec 2018

Effectively driving digital transformation in hospitality

As we enter the peak period for hospitality, it's key that hotels, restaurants, casinos, and other hospitality establishments ensure that they deliver excellent guest experiences. Emerging technology can help them achieve this...

18 Dec 2018

Improving guest experience: Managing cost and driving revenue

When it comes to better hotel service; complimentary bottled water and a continental breakfast are a good start, but the hoteliers who will stand out in 2019 and beyond will be those who use a combination of modern technologies to increase guest satisfaction...

12 Dec 2018

Marriott International's European-inspired lifestyle brand opens in Cape Town

Marriott International has opened the AC Hotel Cape Town Waterfront; marking the debut of the brand in the Middle East and Africa...

5 Dec 2018

AccorHotels strengthens West Africa footprint with signing of new hotel

AccorHotels has signed Mövenpick Hotel Dakar in partnership with Excellenc6 Senegal Hotels & Resorts...

30 Nov 2018

Show more