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Kenya's Wagon Shopping posts strong growth as it seeks funding
Kenya's Wagon Shopping posts strong growth as it seeks funding

Kenyan e-commerce startup Wagon Shopping processed KES405,000 ($4,000) worth of orders in the first quarter of this year, up 675% from last year, as it positions itself for a funding round...

By Tom Jackson 3 days ago

Moroccan e-commerce platform Hmizate expands into fintech
Moroccan e-commerce platform Hmizate expands into fintech

Moroccan company Hmizate, which since 2011 has provided an e-commerce platform offering users access to goods, food, travel services and deals, has expanded into fintech with the launch of HmizatePay...

By Tom Jackson 16 May 2018

#AfricaMonth: The digital life expectancy of Africa's youth
#AfricaMonth: The digital life expectancy of Africa's youth

Africa's new digitised youth population, Generation Z, will define Africa's digital future and these are the skills they will need to do it...

By Louise Marsland 8 May 2018

Michael Zahariev
#AfricaMonth: Tech in the African automotive market

The African continent is the last frontier for the global car sales industry. According to the 2015 International Organisation of Motor Vehicle Manufacturers' report Vehicles in Use, an estimated 44.8 million cars were in use across the continent that year...

By Michael Zahariev 8 May 2018

Nigeria's TradeDepot secures $3m Series A round
Nigeria's TradeDepot secures $3m Series A round

Nigerian startup TradeDepot, an innovative SaaS platform for FMCG distribution in Africa, has secured a $3m Series A round led by Partech Ventures' recently launched Africa Fund to expand in Nigeria and launch in other countries...

By Tom Jackson 27 Apr 2018

Kenya's Twiga Foods partners IBM for blockchain-based microfinancing
Kenya's Twiga Foods partners IBM for blockchain-based microfinancing

Kenyan agri-tech startup Twiga Foods has partnered IBM Research to extend access to microloans to 220 food stall retailers across Kenya using a blockchain-based financing system...

By Tom Jackson 19 Apr 2018

Empathy - a two-way street in customer service
Empathy - a two-way street in customer service

It's no secret that personalisation is essential in developing a successful customer experience. Central to that is getting to know all you can about your customer and using that information to drive the interaction...

By Wynand Smit 18 Apr 2018

One of the Castle Lite Unlocks concerts. Image supplied.
Castle Lite's 'Unlocks' concert brings the brand's purpose to life

Juanita Pienaar asks Castle Lite director Becky Opdyke how music ties into the message the brand is trying to convey to its consumers, specifically through the Castle Lite 'Unlocks' concerts...

By Juanita Pienaar 16 Apr 2018

Kenya's MoBar Delivery brings alcohol to your door
Kenya's MoBar Delivery brings alcohol to your door

Kenyan startup MoBar Delivery is connecting consumers with suppliers via couriers using a mobile app, streamlining and simplifying distribution of goods, starting with alcohol...

By Tom Jackson 12 Apr 2018

Easy steps to effective crisis communication
Easy steps to effective crisis communication

Organisations and their brands need to take consumers into their confidence when facing a crisis. Although this seems straightforward, it is rarely the case...

By Madelain Roscher 3 Apr 2018

Nicholas Haralambous
#ECMA18: It's not an apocalypse, it's a retail revolution

As store closures continue across the globe, we're witnessing the demise of physical retail as we know it...

By Lauren Hartzenberg 26 Mar 2018

#ECMA18: Cracking e-commerce conversion
#ECMA18: Cracking e-commerce conversion

The proliferation of e-commerce essentially means that retailers are now more than ever competing in a global marketplace...

By Lauren Hartzenberg 16 Mar 2018

Toys 'R' Us packs up its playroom in the US
Toys 'R' Us packs up its playroom in the US

Toys 'R' Us Inc. is going out of business, shutting all of its 735 toy stores and Babies 'R' Us stores in the US after a failed turnaround...

By Lauren Hartzenberg 16 Mar 2018

#SeamlessAfrica: Store 4.0 is an attitude, not a technology
#SeamlessAfrica: Store 4.0 is an attitude, not a technology

E-commerce may be where the retail industry is seeing growth, but the physical store is not dead. In fact, it may be more important than ever...

By Lauren Hartzenberg 12 Mar 2018

#SeamlessAfrica: An Afrocentric approach to store design
#SeamlessAfrica: An Afrocentric approach to store design

In the search to become 'more than a store', retailers in Africa need to put their customer at the heart of the operation, says Frans van der Colff...

By Lauren Hartzenberg 9 Mar 2018

Enterprise should implement watertight crisis management strategy or else it is history!
Enterprise should implement watertight crisis management strategy or else it is history!

Enterprise Foods is facing a reputation nightmare. Bonnie Ramaila gives a few tips on how she thinks the company should approach the crisis...

By Bonnie Ramaila 6 Mar 2018

Listeriosis outbreak traced to Enterprise Foods factory in Limpopo
Listeriosis outbreak traced to Enterprise Foods factory in Limpopo

The source of the world's largest Listeriosis outbreak has been traced to an Enterprise Foods facility in Polokwane, Limpopo...

By Lauren Hartzenberg 5 Mar 2018

Menswear in Africa: bold, brave and patriotic
Menswear in Africa: bold, brave and patriotic

African fashion is seeing growing recognition abroad, and menswear, in particular, has become bolder, more expressive and less restricted by social norms...

By Lauren Hartzenberg 26 Feb 2018

Amna Elshandaweely's latest fashion collection launched at Design Indaba 2018 in Cape Town, South Africa.
#DesignIndaba2018: Fashion with a social conscience

How Egyptian fashion designer Amna Elshandaweely uses social activism in her fashion to address issues of culture and identity...

By Louise Marsland 22 Feb 2018

Kenya's Sokowatch to expand after revenue growth
Kenya's Sokowatch to expand after revenue growth

Kenyan startup Sokowatch, a mobile-based ordering and delivery network for small shops, has revealed plans to expand to Mombasa in the third quarter of this year...

By Tom Jackson 13 Feb 2018

Image: Rawpixel.com (Image Supplied)
E-commerce penetration in Kenya ramping up travel

Travellers' resolve and ability to purchase services on the move has increased the reliance on mobile devices, thus giving service providers who invest in easy-to-use apps a rising edge...

By Josephine Wawira 9 Feb 2018

Lee Applbaum, global chief marketing officer, Patrón Spirits International.
#MeettheMarketer: Marketers are relying too heavily on data

The global chief marketing officer for Patrón Spirits International, Lee Applbaum, talks about how to deliver creative and beautiful marketing...

By Louise Marsland 8 Feb 2018

Charles Murito, country manager of Google Kenya |
Google Kenya's Charles Murito on digital advertising and the age of assistance

Google SA hosted a media event earlier this week to bring media practitioners across Africa up to speed on the latest technological advancements in the digital advertising space, focusing on Google Ads in particular...

By Jessica Tennant 7 Feb 2018

Four fast ways to maximise in-store promotions
Four fast ways to maximise in-store promotions

When economies are under pressure, brand owners must work hard to preserve their coveted customer loyalty and sales...

By Sandra Steenkamp 5 Feb 2018

Game-changing trends for the manufacturing industry in 2018
Game-changing trends for the manufacturing industry in 2018

When you think 'IoT', is your first thought newly affordable, available sensors being added to products after they've been manufactured? If it is, well I believe 2018 will change that...

By Antony Bourne 5 Feb 2018

The modern marketer is a connected one
The modern marketer is a connected one

In the 1970s, people were served about 300 ads a day. Today it's about 5,000 ads a day. It's a product-polluted world with smart consumers, where it's no longer about differentiation, but about multiple and meaningful connections, says Carmen Murray, founder of Boo-Yah!...

By Jessica Tennant 2 Feb 2018

#BizTrends2018: The new rules of retail
#BizTrends2018: The new rules of retail

If you're searching for proof that retail as we know it is changing, look no further than Shanghai's 24-hour, unstaffed, self-driving grocery store...

By Lauren Hartzenberg 29 Jan 2018

SA's Airbuy launches e-commerce payment gateway
SA's Airbuy launches e-commerce payment gateway

South African startup Airbuy has rolled out its alternative payment gateway that allows e-commerce sites to accept payments without their customers exposing their banking details...

By Tom Jackson 25 Jan 2018

Nigeria's Skarabrand hits 1,000 items sold in 11 cities
Nigeria's Skarabrand hits 1,000 items sold in 11 cities

Nigerian online furniture retailer Skarabrand has sold more than 1,000 items and delivered to 11 cities since its launch in 2015...

By Tom Jackson 19 Jan 2018

#BizTrends2018: What does the travel store of the future look like?
#BizTrends2018: What does the travel store of the future look like?

The travel agency of tomorrow will blend a personal and human touch with digital technologies. Instead of travel agents, we'll see the emergence of...

By Jannine Adams 15 Jan 2018

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