Growth in soft drinks expected for sub-Saharan Africa
Growth in soft drinks expected for sub-Saharan Africa

Despite the challenges presented by changing consumer habits, sugar taxation and increasing public pressure for healthier beverage options on the shelf, the soft drinks industry remains extremely optimistic...

19 Sep 2018

Gartner reveals customer experience myths
Gartner reveals customer experience myths

Gartner analysts discuss best practices and pitfalls of the customer experience journey...

19 Sep 2018

Fresh produce trade in Africa continues to be a market leader
Fresh produce trade in Africa continues to be a market leader

Africa's under-utilised resources, rapidly-increasing urbanisation and modern demand-driven consumer food-buying patterns provide vast opportunities to sell fresh produce to the young, informed and modernising consumer...

18 Sep 2018

Challenges in the rapid digitisation of Africa
Challenges in the rapid digitisation of Africa

African countries need to develop a policy response to the digital economy as it will have a profound impact on industrialisation...

18 Sep 2018

What's really driving the future of retail?
What's really driving the future of retail?

Many predictions about the future of retailing have been made. These range from the supposed dominance of certain technologies, to increased use of data and analytics...

By Jason Pallant 17 Sep 2018

Could Zambia stimulate fresh produce trade in Africa?
Could Zambia stimulate fresh produce trade in Africa?

The fresh produce industry in Zambia brims with opportunities for the development of modern fresh produce markets that can also stimulate cross-border trade-flow in the entire region...

17 Sep 2018

Uganda's 2ambale targets millennials with speedy e-commerce platform
Uganda's 2ambale targets millennials with speedy e-commerce platform

Ugandan e-commerce startup 2ambale is targeting people between the ages of 21 and 35 with its mobile app, which promises deliveries of orders within one hour...

By Tom Jackson 17 Sep 2018

Massmart rolls out its sixth solar plant
Massmart rolls out its sixth solar plant

Massmart is championing the shift to renewable energy in the retail sector with the launch of its sixth solar plant...

14 Sep 2018

Sustainable packaging solutions needed to reduce food waste, scale up trade in Africa
Sustainable packaging solutions needed to reduce food waste, scale up trade in Africa

Food losses and waste are an enormous drain on natural resources. Roughly one-third of the annual food produced globally for human consumption is lost or wasted...

13 Sep 2018

SA's growing appetite for convenience an opportunity for retailers, manufacturers
SA's growing appetite for convenience an opportunity for retailers, manufacturers

South African consumers are facing an increasingly stressful, time-starved lifestyle which has created a burgeoning demand for convenient solutions that can help simplify their lives...

12 Sep 2018

Nespresso's plans to boost coffee production in Zimbabwe
Nespresso's plans to boost coffee production in Zimbabwe

Zimbabwe is set to be the next country of origin for Nespresso's popular range of coffees. The unit of Nestle SA expects to start selling limited-edition Zimbabwe coffee capsules to global consumers in 2019.

10 Sep 2018

Recognising, rewarding and retaining your 'high value' customers
Recognising, rewarding and retaining your 'high value' customers

In an increasingly tough economic environment, businesses must do all they can to not only attract new customers, but look after existing ones - especially those who are categorised as 'high value'...

7 Sep 2018

SA payments startup Yoco raises $16m in funding
SA payments startup Yoco raises $16m in funding

South African-based Point of Sale payments provider, Yoco, has raised $16million in a Series B funding round led by Partech, a venture capital firm based in Silicon Valley...

7 Sep 2018

How to use tech to drive innovation in traditional retail
How to use tech to drive innovation in traditional retail

For years, the threat of online shopping to brick-and-mortar has dominated the conversation in retail. The 2010s saw technological devices become more savvy and buying things online became easy...

By Sebastian Isaac 6 Sep 2018

Nike's courageous new ad campaign mixing racial politics with sport will be vindicated
Nike's courageous new ad campaign mixing racial politics with sport will be vindicated

Nike stirred up controversy on Monday when it unveiled its 'Just Do It: 30th anniversary' advertising campaign. It featured a variety of superstar American athletes including the polarising quarterback Colin Kaepernick...

By Keith Rathbone 6 Sep 2018

Toys R Us SA expands into Botswana
Toys R Us SA expands into Botswana

South African retail chain, Toys R Us and Babies R Us SA, is expanding its African footprint with a new store opening in Botswana set for October...

5 Sep 2018

5 ways CX is emotional rather than rational
5 ways CX is emotional rather than rational

Brendon Bairstow-Klopper suggests that it is more sensible to take a macro-level view by practising the peak-end rule. The peak-end rule says that customers remember their peak-experience with a brand, rather than specific interactions...

By Brendon Bairstow-Klopper 4 Sep 2018

Shoprite to stage cleanup events across Africa on World Cleanup Day
Shoprite to stage cleanup events across Africa on World Cleanup Day

The Shoprite Group will be staging cleanup events across Africa on 15 September 2018, marking World Cleanup Day...

4 Sep 2018

Is 'chocapocalypse' looming? Why we need to understand what's at stake
Is 'chocapocalypse' looming? Why we need to understand what's at stake

No more chocolate by 2050? Several articles have pointed recently that we are heading to a major chocolate crisis...

By Jovana Stanisljevic 4 Sep 2018

The outbreak of listeriosis is over - Motsoaledi
The outbreak of listeriosis is over - Motsoaledi

Grocery stores have been given the green light to once again stock processed meat on shelves and pack them in lunch boxes...

4 Sep 2018

Demand for affordable, cross-border payments drives innovation in Africa
Demand for affordable, cross-border payments drives innovation in Africa

The future of payments ecosystems is taking shape in Africa as the continent paves the way for innovation that brings together retail, banking, financial services and mobile technology...

3 Sep 2018

7 ways to create in-store experiences that drive traffic and sales
7 ways to create in-store experiences that drive traffic and sales

Competition in the retail industry is fiercer than ever. Between e-commerce sites and subscription services, consumers have plenty of choices when it comes to where they spend their time and money...

By Higor Torchia 31 Aug 2018

Dr Mukhisa Kituyi, UNCTAD Secretary-General.
Africa has phenomenal potential for intra-continental trade

When at least 22 countries ratify it, AfCFTA will officially come into force, potentially making the African continent the largest trading bloc in the world...

By Zipporah Musau 30 Aug 2018

#DontLetThemDisappear: A world without elephants
#DontLetThemDisappear: A world without elephants

Around 96 African elephants are poached for their ivory every day, that's one elephant every 15 minutes...

By Sindy Peters 30 Aug 2018

#WomensMonth: Michelle Adelman hits the road running on food security in Africa
#WomensMonth: Michelle Adelman hits the road running on food security in Africa

Michelle Adelman, founder of Crossover Meat and Infinite Foods shares why she chose a career in food security, the challenges she has faced and her message for women in business...

By Robin Fredericks 30 Aug 2018

African Union chairperson and president of Rwanda Paul Kagame (from left); president of Niger Mahamadou Issoufou and African Union Commission chairperson Moussa Faki Mahamat at the launch of AfCFTA in Kigali in March 2018. Credit: Office of President Paul Kagame.
Africa's massive free trade area a "gamechanger"

Experts say the African Continental Free Trade Agreement is a game changer...

By Kingsley Ighobor 29 Aug 2018

The "end" of the shopkeeper (and other retail trends)
The "end" of the shopkeeper (and other retail trends)

Self-service retail is swooping across the globe; from online shopping to self-checkout, there's a growing trend in retail environments that focuses on driving efficient and seamless processes to enhance service and CX...

By Wynand Smit 29 Aug 2018

Nielsen Smartstore: Keeping up with shoppers today and tomorrow
Nielsen Smartstore: Keeping up with shoppers today and tomorrow

Shoppers are changing at such a rapid pace, and while there are many methodologies to understand shoppers, a tool to help us move with the rapidly changing shoppers is needed...

By Danette Breitenbach 29 Aug 2018

A multi-million rand African skincare business built from Marula oil
A multi-million rand African skincare business built from Marula oil

Portia Mngomezulu, founder of Portia M Skin Solutions, has been awarded Pick n Pay's 2018 Small Supplier of the Year award for her business' exceptional growth performance and job creation...

28 Aug 2018

Trendzilla alert: Tech builds tailor-made trust
Trendzilla alert: Tech builds tailor-made trust

The hyper-connected multiverse of tomorrow is today. Brands can get washed away, overwhelmed by the virtual trend wave, or they can surf the possibilities in this era of omni-channeling.

By Daniella Shapiro 27 Aug 2018

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