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#WTMA19: Pinq Travel's Jason Fiddler talks marketing LGBTIQ+ travellers
#WTMA19: Pinq Travel's Jason Fiddler talks marketing LGBTIQ+ travellers

According to the International Gay and Lesbian Travel Association, the visibility and acceptance of LGBTQ+ people in society have increased globally over the past decade; however, the underrepresentation of gay and lesbian travellers in the tourism sector still exists...

By Robin Fredericks 23 hours ago

#WTMA19: Keith Jenkins on how best to harness influencer marketing in travel
#WTMA19: Keith Jenkins on how best to harness influencer marketing in travel

For influencer marketing to continue to grow and perform, it needs to return to its roots of honesty and authenticity says iambassador founder and CEO Keith Jenkins...

By Ruth Cooper 3 days ago

WTMA19: Marketing minimalism, do less, but do it better
WTMA19: Marketing minimalism, do less, but do it better

Day one of World Travel Market Africa 2019 saw Natalia Rosa, director promotions division for Big Ambitions, take us back to basic travel marketing principles; sharing how to build and roll out the right marketing strategy for your brand...

By Robin Fredericks 16 Apr 2019

Steven Lewis via
Budget travelling is not just good for your pocket, but for the environment too

While it is a fun, educative venture, travelling can also be costly. You want to see the world and visit your favourite tourist sites but you're low on funds, so what's the best way to go about it?

By Martin Tvede Larsen 28 Mar 2019

How to build a corporate culture for your remote team
How to build a corporate culture for your remote team

Did you know that almost 80% of knowledge workers worldwide work at least one day of each week remotely? By 2020, analysts expect that more than 1,3-billion people will work remotely...

By Dorine Reinstein 20 Mar 2019

Cape Town selected for prestigious study on global destinations
Cape Town selected for prestigious study on global destinations

Cape Town, South Africa, was selected as one of 15 top global destinations for a case study by the United Nations World Tourism Organisation and the World Tourism Cities Federation...

By Enver Duminy 12 Mar 2019

4 common customer service mistakes in hospitality
4 common customer service mistakes in hospitality

The hospitality industry is a complex one; it comes with high expectations for service excellence, whether that's from valuable conferences hosting hundreds to the intrepid single traveller looking forward to a relaxing break.

By Wynand Smit 27 Feb 2019

The number 1 skill for travel marketers in 2019
The number 1 skill for travel marketers in 2019

For many years, content has been king when it comes to marketing travel and tourism brands. This is changing...

By Natalia Rosa 4 Feb 2019

Feature image:  via Flickr ()
Cape Town's Bloubergstrand is South Africa's most Instagrammable place

After South Africa was crowned as the fifth most Instagrammable country in the world earlier this month by Big Seven Travel, a long list of places that put it on the map has now been published...

By Andy Walker 24 Jan 2019

#BizTrends2019: Tourism the golden ticket to job creation
#BizTrends2019: Tourism the golden ticket to job creation

In a country where over six million people are unemployed, it is no wonder that job creation has been the hot topic...

By Andrew Stark 22 Jan 2019

#BizTrends2019: Put the 'human' back into corporate travel in 2019
#BizTrends2019: Put the 'human' back into corporate travel in 2019

Robots might be rumoured to take over the world in the future, but for now - in 2019 - the corporate travel landscape is about to get a whole lot more 'human'...

By Oz Desai 16 Jan 2019

Trends in local SA travel
Trends in local SA travel

South Africans are increasingly exploring their own country, which offers a diverse range of destinations and activities just a few hours' drive, or short flight, away.

By Kerry Hayes 16 Jan 2019

#BizTrends 2019: What is the key to a successful tourism sector in Africa?
#BizTrends 2019: What is the key to a successful tourism sector in Africa?

The quick answer is sustainability, that is both environmental and economic sustainability...

By Tim Smith 14 Jan 2019

We ain't no first world wannabe: Making our mark as a developing city
We ain't no first world wannabe: Making our mark as a developing city

Leigh Dawber shares her five top insights on how we are making our mark on the global stage...

By Leigh Dawber 14 Jan 2019

Africa's travel and tourism top 2018 highlights
Africa's travel and tourism top 2018 highlights

Africa's travel and tourism industry continued to record impressive growth in the past year. The continent hit a 63 million high in international tourist arrivals in 2017, as compared to 58 million in 2016...

By Josephine Wawira 14 Jan 2019

Sherry Zameer
Keep abreast of the travel tech wave to realise tourism potential

Technology is revolutionising travel. To keep growing its tourism industry, South Africa must continuously invest in new technologies to deliver the right experiences to discerning travellers...

By Sherry Zameer 10 Jan 2019

Slava Bowman via
Trends developing in Africa travel

Tourism is an organic industry, growing and changing as the needs and wants of travellers shift, and service providers adapt their offerings to meet these requirements...

By Kerry Hayes 9 Jan 2019

#BizTrends2019: What the hospitality sector should stay on top of for 2019
#BizTrends2019: What the hospitality sector should stay on top of for 2019

As part of Bizcommunity's BizTrends series, Sharmila Ragunanan, hospitality expert and group marketing manager for Dream Hotels & Resorts, dishes on hotel trends that will make the traveller experience even more exciting in 2019, and other industry developments that lie ahead.

By Sharmila Ragunanan 7 Jan 2019

How to target LGBT travellers
How to target LGBT travellers

Based on data from the Department of Commerce and Community Marketing Inc., the estimated annual economic impact of lesbian, gay, bisexual, and transgender (LGBT) travellers is over $75bn per year in the US alone...

By Eugene Yiga 3 Jan 2019

Zurab Pololikashvili
Growth of African tourism as industry remains resilient

The United Nations World Tourism Organisation's Zurab Pololikashvili shares his insights with Josephine Wawira on the growth of Africa's tourism sector...

By Josephine Wawira 31 Dec 2018

Unsplash via
Africa receives 5% of international arrivals

Africa's travel and tourism industry continues to record impressive growth over the years. In 2017, the continent hit a 63 million high in international tourist arrivals as compared to 58 million in 2016...

By Josephine Wawira 20 Dec 2018

A new kind of partnership: Visit Rwanda, Arsenal Football Club's official tourism partner
A new kind of partnership: Visit Rwanda, Arsenal Football Club's official tourism partner

I am not a football fan, but I do have a partner who shares the devotion for Arsenal. While I caught a glimpse of one of the games with him a few weeks back, I noticed something. 'Visit Rwanda' as a logo that is now featured on the left sleeve of Arsenal's team shirt...

By Livhuwani Clementine Mukhondo 18 Dec 2018

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The soft silence of Tokyo

Imagine you are in a city of close to 15 million people. You are walking down a large street. It is a lot like 5th Avenue in New York. For a couple of seconds, you are happily staring at one of the beautiful window displays. You turn around and your child is gone...

By Damon Stapleton 12 Dec 2018

5 tips to travel more sustainably while in Africa
5 tips to travel more sustainably while in Africa

Africa today is not yet affected by overtourism, but that doesn't mean we shouldn't travel more sustainably...

By Martin Tvede Larsen 12 Dec 2018

Automation in the travel industry: Build lasting customer relationships
Automation in the travel industry: Build lasting customer relationships

Airlines, hotels and other hospitality companies are turning to automated services to remove the bottlenecks that have traditionally stood in their customers' way...

By Chantel Troskie 6 Dec 2018

The role of events on tourism
The role of events on tourism

The event industry is a dynamic and fast-growing sector with obvious synergies with tourism. When appropriately hosted, events have the potential to expand the visitor economy, provide media exposure, promote development, and stimulate infrastructure upgrades...

By Glenn van Eck 5 Dec 2018

The evolving role of the DMO in optimising tourism opportunities
The evolving role of the DMO in optimising tourism opportunities

No matter what your reasons are for travelling, be it business or leisure, chances are you are joining the majority of visitors who research, plan, pay for and enjoy visits to destinations...

By Enver Duminy 4 Dec 2018

Targeting Chinese tourists along their customer journey
Targeting Chinese tourists along their customer journey

Dr Berenice Pendzialek, a Chinese outbound tourism specialist, speaks to Eugene Yiga about China's technological trends and how to connect with Chinese tourists along different touchpoints of the customer journey...

By Eugene Yiga 4 Dec 2018

#EntrepreneurMonth: Meet SA's pioneer of biodegradable food packaging
#EntrepreneurMonth: Meet SA's pioneer of biodegradable food packaging

Packaging that lasts as long as it's needed, not longer...

By Lauren Hartzenberg 23 Nov 2018

Image provided.
Newly revamped President Hotel pays tribute to Cape Town

Last month the President Hotel invited members of the press to view their newly refurbished floors, proudly paying tribute to the beauty of Cape Town...

By Juanita Pienaar 20 Nov 2018

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