Marketing & Media trends
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Marketing & Media trends
Tech democratisation will set the tone for 2021
Andrew Smit and Johan Walters
Agriculture trends
Automotive trends
Construction & Engineering trends
CSI & Sustainability trends
5 sustainability trends that will shape business in 2021
Christelle Marais4 trends set to continue or be re-interpreted in the NGO sector
Innocent MasayiraStrengthening NPO skills and processes
Nazeema Mohamed, Feryal Domingo and Soraya JoonasSustainability is key for social investment in 2021
Keri-Leigh Paschal
Education trends
4 trends in employee skills development and training you need to know for 2021
Siphelele Kubheka and Desikan Naidoo
Energy & Mining trends
Digital solutions need small steps to succeed
Xanthe AdamsMining looks ahead to more Covid risk
Ralf HenneckeMining's year ahead will demand deep innovation
Frederick Cawood
Entrepreneurship trends
Finance trends
10 predictions around fintech
Dominique CollettThe 4 themes for the new year
Andrew Duvenage,3 wealth management trends to watch in 2021
Maarten Ackerman4 strategies to rethink investing in SMEs
Kuhle MnisiMicroinsurance ready to reach new heights
Marius BothaFinding alpha in the age of Covid-19
Nema Ramkhelawan-BhanaPurpose or profit. It's not a choice
Mike MiddletonShifting towards a digital - but still human - approach
Henry van Deventer
Healthcare trends
Healthcare innovation in 2021 and beyond
Reynhardt UysAre day hospitals the new trend?
Lee Callakoppen3 emerging medical scheme membership patterns
Nerine BrinkHealthcare innovations to look out for
Moshe Lichtenstein
HR & Management trends
ICT trends
5G is coming. Here's what it could mean for SA
Samantha Naidoo
Legal trends
3 big issues demanding legal attention this year
Jonathan Veeran, Nozipho Mngomezulu and Burton Phillips
Lifestyle trends
Wine in the wake of corona
Kristen Duff and Gosia Young7 prospects and necessary shifts for the arts
Rucera Seethal
Logistics & Transport trends
Property trends
Auction industry survival depends on going virtual
Joff van ReenenCovid-19 drives new trends in local property market
Marcél du Toit
Retail trends
A bold year for beverages
Alex GlendayAcceleration of digital payments
Jonathan SmitSafety vs sustainability - the packaging industry's key conundrum
Nthabiseng MotsoenengThe evolving e-tail landscape
Vilo Trska
Covid-19
Most Read
Air France extends African footprint
Air France has announced that it will be expanding its operations on the African continent with increased flights between Paris-Charles de Gaulle and Johannesburg, and a brand-new route to Maputo, Mozambique from 20 June 2021.Rotary Africa event to unpack sustainable development of fashion and textiles
Sustainability has become a crucial consideration for many industries, with businesses globally needing to be increasingly cognisant of their contribution to protecting the environment. The textile and fashion industry is no exception. In fact, for many years, this industry has had a notoriously large environmental footprint.#BehindtheBrandManager: Sonja Jansen van Rensburg, chief communications officer, Zutari
In October 2019, the owners of Aurecon Africa decided to demerge from the global Aurecon business and set course for a purely African business focus. The decoupling process culminated in its rebrand to Zutari, a proudly African player in the infrastructure space that will focus exclusively on solutions that are appropriate for the continent. Sindy Peters
#BizTrends2020: The future of work in adland
Ntombizamasala Hlophe. |
The last time a conversation was had this widely about an impending change, it was the year 2000. Everything felt like it would cease to exist, as though life were down to the infamous Kwaito lyric “Y2K or no Y2K”. The truth is that very little changes immediately, but as we look to the end of yet another decade that has conceived more technological change than the previous three decades; we are obliged to pay careful attention to the predicted changes.
“Serve me where I am” and “do more with less”
Given that majority of the conversation about the future world of work is being driven by Europe and is not relevant within the African context, we wanted our conversation to be pragmatic to where we are as a continent.
#BizTrends2019: Ad agencies of the future are building new models
Wise ad agency leaders are not just observing; they are taking the right steps to ensure that they are not rendered obsolete during this inevitable transformation process. Those who get it are primed to thrive, and those who don't are destined to shut-down...
Bogosi Motshegwa 21 Jan 2019
Yellowwood, in partnership with HDI Youth Consultancy, examined the future world of work, with emphasis on people and Africa, in the White paper: “Africa’s opportunity in the Future World of Work”. The primary message from the paper being that we can calm down to a slow panic and realise that we may be better equipped and have more time than we think.
It is not news to anyone working in, with and for advertising businesses that more and more clients are asking agencies to solve complex problems that require non-traditional agency skills. Clients are also asking agencies to be empathetic to their business, and in the same life cycle as them – and if not, then they are requesting agencies to create a division to serve them in the space that they are in. Simply put: “Serve me where I am” and “do more with less”.
So if this is not new, what is the pressure and concern about?
Africa is a task-based economy
The narrative about the scale and impact of broader trends around the future world of work, and how it will look like in a technologically transformed age can be terrifying. That somehow the structure of work will limit creativity, pressuring profitability and restrict specialisation.
The study found that in fact, globally we are seeing the structure and functioning of the future world economy moving to a task-based one (we see this in apps such as Uber, Kandua, SweepSouth already), that is innovations are largely task-based, people are paid for a task and when that task is complete, they move onto the next one.
Disruption through the on-demand economy
Disruptive technologies, such as Airbnb and Uber, are changing the way business is done through the on-demand economy, which is the immediate real-time provision of goods and services...
In Africa, this kind of work and skills dynamic is already happening in the informal sector - where 85% of the employment in Africa sits - which is largely entrepreneurial or task-based work. This means that for the first time we are seeing that the continent is best placed to respond to a global trend because we are doing it already. Africa is a task-based economy, just waiting to be digitised and formalised.
Employment shift
This description is quite simply an expanded definition of freelancing in advertising. The industry is so well equipped at many of the challenges that most industries are grappling with in this employment shift. How to source, guarantee quality, remunerate, ensure delivery, manage client expectations, shape company culture? These are questions that every executive in advertising has handled with finesse for the past two decades and still remained differentiated in an increasingly competitive market.
The work environment itself is changing from centralised and uniform to freelancing, where work is delivered by people who don’t necessarily share the same philosophy and are not necessarily permanent employees coming to your office every day.
Opportunities for Africa in the gig economy
Not only has freelancing found a new name in the digital era, the trend towards freelancing has grown so significantly that a new economy has been born: the 'gig economy'...
The adverting industry is perfectly placed to assist corporates with this trend, as agencies have always been well placed to freelancing as a way of work, and therefore, for the first time, could be leading a trend and not following one. Together with this, recognition will shift from the employer to the employee, from the corporate or agency to the individual – again agencies lead the way here.
Already many corporates are adopting this modular setup. From the most corporate examples like Investec paying for output, not hours spent at work, to the willingness for remote working arrangement, allocating more effort to what employees deliver and less on the performance of that delivery.
Creativity requires empathy
While it may be encouraging to understand how well place the industry is to deal with some of the more structured challenges; there is a blind spot that must be mentioned. Creativity. Given the number of changes coming and the requisite complexity that legacy systems and new capability will present; agencies ought to consider shifting their thinking from the notion that creativity is a product of work, but rather a way of thinking. A system through which many problems in business and society can be tackled.
Creativity requires empathy, which is expected to be one of the areas of impact as people begin to value jobs that are uniquely human and require empathy, and that Africa is a continent culturally anchored in empathy and humanity.
Why human creativity is still needed to navigate radical innovation
Publicis Machine's Amanda Alves elaborates on why human creativity and innovation are still needed to navigate 4IR. She also lets us in on which skills will be most at risk of commoditisation, as AI and machine learning enter the workplace...
Juanita Pienaar 4 Nov 2019
It means that Africa, if it can develop the relevant skills, is well placed to meet the demands of the future, and so with it, it’s businesses. To achieve this, they need employees who view the world in an unconventional way, who can cope with the changes with ease and dexterity.
An ease greater than how we have handled the generational gap in recent times in the world of work. It is anticipated that the volume of young employees will rise at a rate higher than current; while older employees can work for longer. So employees are no longer young or old as technology can bridge the gap between skills (needed by the older employees) and experience (needed by the younger person). The most important attribute is the ability to adapt to change.
Diversity
So how can businesses in advertising deal with these shifts and end the flurry of emails with links to every imaginable digital and technological trend and fad available?
The ad industry needs diversity to thrive
For ad campaigns to be culturally relevant, agencies must reflect our society...
Qingqile 'Wingwing' Mdlulwa 22 Jan 2018
To rise to the occasion and deal with the area where agencies are lagging is the rate of change has been slow and unimaginative; that of diversity. Be it a diversity of background, skill, capability and point of view. The dexterity required to handle the change and the pace that we can expect it will lie greatly in accepting that much of what the world and clients will need must be taught to even the most experienced employee. There is no excuse for not hiring for talent and training for performance.
To pay attention to and close the gap between how people are educated and what is required in coming into the workforce, rather than use it as a reason for struggling to create diverse teams of varied socio-economic backgrounds.
Shifting how we work
There is much to gain in encouraging the willingness to adapt to recruiting from the traditional places, to focus rather on the skills needed; wherever they may come from. Within an African context more crucially as our ability to capitalise off the burgeoning opportunity that this revolution presents the continent and its industries rely greatly on our ability to include as many of its people as possible.
All this is likely to be more palpable as clients seek solutions to the Fourth Industrial Revolution challenges, that do not require a creative execution always but rather a creative solution; an understanding of humans and their psychology and the practical, commercial application of that solution. This is especially so because clients now expect partnerships with agencies and their ability to hold a conversation with them to achieve their commercial ambitions.
Our challenge is not to "4IR or no 4IR,” but rather to place emphasis on shifting how we work and allowing it to be a pivotal part of our ability to live up to the readiness of our model and continent for the expected changes in the world of work.