The results of the 20th African Top Employers Certification Programme were announced at an annual Certification Dinner on 12 October...
Top Employers Institute 13 Oct 2017
Ebenezer Asante has been appointed as vice president (VP) of MTN Group's expanded Southern and East Africa and Ghana (SEAGHA) Region, effective 1 October 2017...
9 Oct 2017
The first edition of the Women in Africa Forum featured a global network of leaders, women and men, working together for economic empowerment and carving out a greater role for women in the industry...
2 Oct 2017
AGCO Agribusiness Programme is being established to develop talent to fill vital junior management roles in African agriculture and the supply chain...
2 Oct 2017
Nigerian entrepreneur and business leader, Aliko Dangote told investors: "Agriculture, agriculture, agriculture. Africa will become the food basket of the world."
21 Sep 2017
Sage has appointed Pieter Bensch as executive vice president for the Africa and Middle East region...
20 Sep 2017
Benchmarking is a vital component in your management tool box. It is about a lot more than just collecting numbers for the sake of some vague historical record...
Richard Mukheibir 14 Sep 2017
Can you remember thirty-or-so years ago, to a time before mobile technology and the internet?
Anton Cabral 11 Sep 2017
There is an organisational shift taking place in the customer experience industry, where traditional siloed structures are breaking down to enable a culture of customer-centricity...
Louise Marsland 21 Aug 2017
Chantel Botha of BrandLove shares why you need to trust your employees to run with their own ideas of the best possible customer experience they can offer at the first day of CEM Africa 2017.
Leigh Andrews 17 Aug 2017
If all you do is talk about customer experience or CX in your silos, chances are your brand will be left in the dust. Here's why you need to cut the red tape and take the plunge, straight from the opening panel of CEM Africa 2017...
Leigh Andrews 16 Aug 2017
Different communication strategies are vital to integrate the multigenerational workforce successfully, which is important for organisations' reputation, as low morale can affect stakeholders' attitudes...
1 Aug 2017
So, you're used to taking the bull by the horns, taking charge, and getting things done your way. Becoming injured and being in the middle of a personal injury claim can change a business owner who's used to running his company like a roaring lion into a timid kitten. For once, you won't be able to get up and run your own errands and the idea of holding an emergency meeting in the middle of the day has to fall by the wayside while you're busy giving a deposition. Getting involved in a civil personal injury action is a slow and arduous process. You may think your case is about to be settled only to hear from your attorney a few days later and be right back to square one. So, if you own a business, approach your pending personal injury claim in the same way that you'd run your company.
Creating a safe working environment should be the topmost priority of every organisation. This way, the safety of the employees, visitors, clients, consultants, inspectors and the likes can be guaranteed.
Naija Writers’ Coach 9 Oct 2017
Until quite recently, businesses didn't have a reason to dig deeper than assessing the price and appearance of the products shipped to their warehouses. But the reality of buyer-driven global supply chains means their decisions on price and the suppliers they select dictate conditions for workers across their entire supply chain.
5 Oct 2017
Wolfgang Mayrhuber has resigned as the chairman of Lufthansa's supervisory board. Consequently, Karl-Ludwig Kley has been selected as the new chairman.
27 Sep 2017
While you never want to have to think about a violent crime occurring at your place of business, it can be a harsh fact of life. If your company has been affected by a violent crime that has resulted in a loss of life, things can be extremely difficult for all involved. But as a business owner, there are some things that you will have to deal with even in this hard time. Today, we are going to learn some tips that just might make things a little easier on everyone.