Customer Centricity & Marketing Innovation Conference 2025
The Customer Centricity & Marketing Innovation Conference 2025 is a high-impact two-day gathering designed to equip marketing and CX leaders with the strategies, tools, and insights needed to thrive in this dynamic environment.
This conference will explore the intersection of marketing innovation and customer-centric design—providing actionable guidance on how to humanise experiences, operationalise empathy, and lead transformation in the digital age. Featuring real-world case studies, expert keynotes, and interactive discussions, this event will help organisations reshape their customer strategies, accelerate innovation, and turn loyalty into lasting advocacy.
Whether you're advancing AI-driven personalisation, evolving your VoC programme, or reimagining omnichannel journeys—this conference will inspire and empower you to lead with clarity, agility, and purpose.
Date: 19 November 2025 to 20 November 2025Time: 08:30 - 15:15
Venue: The Maslow hotel, Sandton, Sandton
Cost: ZAR 8999
Contact: Nicholas Geza
Company name: Knowledge Integration Web (Pty) Ltd
Telephone number: +27 11 046 5455
Email address az.oc.bewik@ofni
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