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about us

Ignition Group was founded and established in Durban, South Africa in 2002 by brothers, Sean and Don Bergsma who still head the business today.

Ignition Group is a dynamic technology-driven company with a passion for creating exceptional customer experiences and driving digital transformation. We specialise in providing contact centre services, customer relationship management solutions and software development.

At Ignition, we believe in the power of human connection and technology's ability to enhance it. We help businesses build strong customer relationships and achieve sustainable growth. With over 20 years of experience, Ignition has partnered with global businesses across various industries, delivering solutions that ignite business potential and drive success. We also have a strong commitment to social responsibility, with a range of initiatives aimed at supporting disadvantaged communities in South Africa. These initiatives include education and skills development programs, as well as community upliftment projects.

We pride ourselves on our ability to understand our clients' unique requirements and deliver measurable results based on that.