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A challenging, risk-driven environment awaits usAs many parts of the world deal with the third wave of Covid-19 infections, there are growing concerns that South Africa may face harsher lockdown measures in the future as the country ramps up its vaccine roll-out programme. 19 May 2021 Read more

Work of Insurance Ombud's offices continued despite Covid-19 disruption: Complainants compensated R300mWhile the Covid-19 pandemic caused disruption in the handling of insurance complaints, the offices of the Short-term and Long-term Insurance Ombudsman managed to perform in accordance with their mandates. 18 May 2021 Read more

2020 annual report press release: Successfully navigating a challenging yearIt is no longer strange to hear from business that 2020 was an exceptional year. For some, it was exceptionally bad and led to unbelievable hardships. For others, it turned into an exceptionally busy year. The Ombudsman for Banking Services (OBS), Reana Steyn, points out that the OBS had a busy year. 14 May 2021 Read more

Prevention is better than a cure!The world is currently experiencing one of the worst health pandemics since the Spanish Flu in 1918. Not only has this had an impact on the health infrastructure of many countries, but it has resulted in economic turbulence in many markets with the looming potential of a global economic downturn if recovery efforts are not speedily implemented. 25 Nov 2020 Read more

The OBS celebrates excellence at its 2020 AwardsThe best way to find out if you can trust somebody is to trust them. - Ernest Hemingway


We are living in a world that is in a constant state of disruption. In this world, trust becomes a vital component of any relationship. 24 Nov 2020 Read more



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