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How will you speed through the digital trough of disillusionment?

Peter Sondergaard, Gartner executive VP for research, addressed CIOs and senior IT executives in his keynote at the annual Gartner Symposium/ITxpo in Cape Town...

By Ilse van den Berg 3 days ago

Pick n Pay trials bitcoin payments

Bitcoin payments could soon be commonplace at Pick n Pay...

19 Sep 2017

Big data divide: what traditional retailers can learn from e-commerce

The harsh reality is that local retailers are still very early on their journeys towards leveraging big data...

By Garth Meier 19 Sep 2017

Apple lays claim to smartphone future with new flagship iPhone X

Apple laid claim to the future of the smartphone on Tuesday, 12 September 2017, with a 10th anniversary iPhone X, touting the device as the next generation of mobile computing...

13 Sep 2017

Automation, smart technology ushers in new era of manufacturing

In today's on-demand retail landscape, manufacturers are undergoing massive changes to meet customers ever-increasing expectations...

8 Sep 2017

Tech startups crucial to Pick n Pay's technology strategy

South African retail giant, Pick n Pay, has in the last year worked closely with “at least” ten startups on various projects that have been delivered into the business, says the retailer's deputy CEO Richard van Rensburg...

By Stephen Timm 7 Sep 2017

Research indicates payment markets to pass $5tn by 2020

Visa and MasterCard's distinct evolutionary strategies in digital payments will underpin the success of a market expected to increase from $3.8 trillion to $5 trillion...

30 Aug 2017

Harnessing big data in retail through analytics

As retailers engage in omnichannel distribution, the amount of incoming data offers them an opportunity to understand consumer behaviour...

29 Aug 2017

Google and Walmart team up to take on Amazon

Walmart, the world's biggest retailer, and Google, the internet's predominant search engine, are teaming up in an attempt to challenge Amazon...

24 Aug 2017

Delivering a true omnichannel experience: what you need to know

With so many buzz words thrown around, omnichannel amongst them, it seems that retailers have completely lost sight on what a shopping experience is about...

By Lynette Hundermark 23 Aug 2017

Contactless to account for over 50% of POS transactions globally by 2022

More than half (53%) of global transactions at POS (Point of Sale) will be contactless within five years, compared to just 15% this year...

22 Aug 2017

#CEMAfrica2017: Empowered customer experiences lie in multi-focused design

Sven Schoof, head of customer experience at Spree, discusses how to empower customers to interact with your brand...

By Lauren Hartzenberg 21 Aug 2017

Youtap solutions aim to simplify mobile payments in Africa and Asia

Youtap has launched a QR code solution and smartphone apps for mobile money services in Africa and Asia...

21 Aug 2017

Ikea is running a startup accelerator

Global retailer Ikea has opened applications to its first startup accelerator and is looking for companies that can help it solve “big problems” around being truly affordable...

By Tom Jackson 4 Aug 2017

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International

QNet boosts direct selling operations in Tanzania

Asian direct selling company, QNet, is expanding its operations into East Africa. The company, which forms part of the $200 billion global direct selling industry, aims to offer quality consumer products and elevate standards of living by encouraging the spirit of entrepreneurship.

3 days ago

Food labelling pact aims to cut food waste

NEW YORK, US - Many of the world's largest retailers and food companies have agreed to better labelling of products by 2020 in a bid to radically cut food waste, they announced Wednesday.

21 Sep 2017

Hot new talent lights up Milan Fashion Week

MILAN, Italy - Fashion week roared into Milan on Wednesday with a line-up of hotly anticipated shows from fresh talent as well as luxury titans ranging from Moschino to Armani, who are battling for their share of a rebounding market.

21 Sep 2017

Toys 'R' Us files for bankruptcy

NEW YORK, US - Retailer Toys 'R' Us has filed for Chapter 11 bankruptcy protection in a US court, the company said, amid heavy debt and a tough environment for brick-and-mortar stores. The chain which sells toys and baby products in the United States as well 38 other countries and jurisdictions joins other traditional retailers that are struggling to compete with the likes of Amazon.

19 Sep 2017

Gaps in customer intelligence, delivery limiting opportunities - new CMO report

New research from Chief Marketing Officer (CMO) Council, SAP Hybris and SellingPower magazine indicates that sales and marketing need to own customer experience strategy, as only 7% of sales leaders and 9% of chief marketing executives view themselves as the owner of the customer experience, leaving this vital revenue-directing opportunity area without oversight and collective direction.

19 Sep 2017

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