Customer expectations outpace brand experiences

Acceleration of digitisation raises the bar for companies to innovate - or be left behind...

By Hans Zachar 1 day ago

#ShopperInsights2019: I love you, but...

Despite retailers widening their repertoire, baskets are shrinking as tough times for shoppers dictate more planning and less impulse shopping...

By Danette Breitenbach 8 Nov 2018

#GoogleRetail: No room for silos in omnichannel retail

We're in living in an omnichannel world. We use a number of different paths to get to the products, info and services that we want. Search has become intuitive...

By Lauren Hartzenberg 6 Nov 2018

Pick n Pay trials recycling vending machines in V&A Waterfront

Pick n Pay has introduced two reverse vending machines into the vicinity of its V&A Waterfront store, into which visitors can throw their discarded waste for recycling...

1 Nov 2018

#FoodNextAfrica: How to ensure sustainable growth of plant-based foods

With the population expected to exceed 9 billion by 2050, the search has intensified for alternative protein sources to not only feed us all, but to do so sustainably by minimising the environmental impact...

By Lauren Hartzenberg 1 Nov 2018

Green is the new black: why retailers want you to know about their green credentials

Australian supermarkets phasing out single-use plastic bags is just one example of how retailers are fiercely engaged in a race to be "green". Other examples are dumping plastic straws...

By Louise Grimmer and Gary Mortimer 30 Oct 2018

When AI meets your shopping experience it knows what you buy - and what you ought to buy

Whether you do your shopping online or in store, your retail experience is the latest battleground for the AI and machine learning revolution...

By Michael Milford and Gary Mortimer 29 Oct 2018

Rollersigns takes market by storm with all-new advertising possibilities

Online advertising and viral campaigns may be top of the marketing mix list these days, but Rollersigns is bringing sexy back to traditional displays...

Issued by Marin's Southern Africa 29 Oct 2018

#GoogleRetail: Learn from the past then act swiftly to win at retail

As South African consumers place an increasing premium on the goods they buy, it's more important than ever that retailers give them the best possible customer experience...

25 Oct 2018

5 technologies improving retail customer engagement

With a sobering 0% growth reported in May 2018 for the global top 20 manufacturers, businesses need to know what the top tech customer engagement trends are...

By Eben Esterhuizen 24 Oct 2018

Corporate content should be part of your DNA

On the cusp of exciting and fruitful pan-African networking and trade, the time to make use of an unbiased B2B media showcase for all Africa's dynamic, entrepreneurial business communities is now...

Issued by Bizcommunity.com 24 Oct 2018

Bizcommunity Recruitment in Africa Focus

A comprehensive B2B Recruitment Focus from December 2018 to February 2019 will ensure that Bizcommunity is the go-to destination for all the B2B news you'll need to plan your HR and recruitment strategies in 2019...

Issued by Bizcommunity.com 23 Oct 2018

#ShopperInsights: Zero moment of truth - future of marketing

There is a single moment where Google clearly showed the future of marketing. The 'Zero Moment of Truth' was introduced to us in the one and only Google presentation that I had the good fortune to attend...

By Alistair Duff 19 Oct 2018

Individualisation: The powerful trend shaping retail customer experience

Rising inflation. Record petrol prices. A VAT increase. A technical recession. SA consumers are feeling the pinch...

By Ian Steyn 18 Oct 2018

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