Customer Complaints Mastery Program: Repair Customer Relationships with Confidence
If your team is fatigued by dealing with the same issues day in and day out and they feel the
pressure of managing frustrated and angry clients, we have the solution for you.
Our program will guide you and your team on a journey of care. Not only will customers develop
more respect for your brand, but your employees will also feel more equipped and empowered
to defend and protect your brand during difficult moments.
Workshop Highlights:
1. Reduction in complaint escalations
2. Improvement in customer satisfaction and sentiment
3. Reduced stress in consultants
4. Increased employee engagement
5. Reduction in ombudsman escalations
6. Increase in customer advocacy
Price: R13 200 per person
To register, click here.
Date: 29 October 2025 to 30 October 2025Time: 08:00 - 16:00
Venue: Zoom Facilitated, Online