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We are Engagement Factory - a customer engagement agency to the core. We help our clients transform into true customer-centric organisations by combining strategy and insights, fuelled by creativity and technology.
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Content marketing: A jumpstart to your successToday's consumers have a big appetite for elevated brand experiences, they expect to receive personalised content at the right time through the right channel. It's up to today's marketers to push the boundaries of creativity and serve up campaigns that captivate, resonate and serve a purpose. 12 Oct 2020 Read more

Customer personas give your marketing the human touchCreating relevant, high quality content is more important than ever. Customers have come to expect brands to automatically know and cater to their specific needs and interests without them having to share any information. 29 Sep 2020 Read more

Spur, Bonnier finalists for innovation awards with Engagement FactoryBonnier, a leading Nordic region media company, and Spur Steak Ranches, a South African restaurant chain, have qualified as finalists for the 2020 Oracle Markie Awards. Both companies, who are clients of Engagement Factory, have shown extraordinary innovation and creativity in digital marketing and are soon to be internationally recognised for their efforts. 4 Mar 2020 Read more

Marketing automation in Southern Africa - a software or strategy?It's 2020, investment in marketing automation technology has nearly doubled since Engagement Factory in Southern Africa opened its doors in 2012. Adoption of automation technology is increasing at an alarming rate. 27 Feb 2020 Read more

Marketo and Engagement Factory join forcesLeading global customer engagement agency, Engagement Factory, has agreed to a collaboration with Adobe-owned Marketo. The move is part of Engagement Factory's strategy to expand its ecosystem of tech-driven customer journey tools and solutions. 23 Jan 2020 Read more


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Contact Engagement Factory

Tel: 083 643 8877
Email: moc.yrotcaftnemegagne@acirfahtuos
Website: www.engagementfactory.com