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Ways to find a great insurance agency

With so many companies all offering the same services, finding the right insurance agency can be time-consuming and difficult. Insurance agencies specialise in helping clients find policies that fit their needs, and working with an agency can give you access to lower rates and more customisable coverage options. Good insurance agencies are always in demand, and it is not uncommon for many people to keep the same agent for an extensive amount of time. Here are some practical ways you can find the right agency.
Personal recommendations

Asking your friends, family members, neighbours, and co-workers is a wonderful way to begin your search for an agency. These people can provide you with in-depth information about local agents, as well as what agencies to avoid as well. Despite the fact that this method is not foolproof, most people have no issue discussing their positive and negative experiences with agents. When talking to others, remember to ask questions about satisfaction levels and agency reliability.

Online testimonials

There are many websites that allow consumers to rate companies and small businesses. These sites serve as a platform for consumers to speak openly about their agency experiences. Agencies that receive consistently low ratings across a wide range of sites should more than likely be avoided. Although many of these reviews may be biased or even untrue at times, they can point you in the right direction and give you an overview of an agency's business approach.

State insurance regulator website

Each state has an official website that offers basic information about the insurance agents, agencies, and companies within your state. This site will allow you to explore an agent's background, license information, and disciplinary actions taken against the agent or agency. It will also tell you how long the agency has been in business and the types of insurance it specialises in. This can be a powerful resource for finding more established agencies.

Face-to-face meetings

There is simply no substitute for visiting an insurance agency in person. This will allow you to better understand the business structure and methods that an agency employs. By meeting with individual agents, you will be able to decide whether or not you approve of their communication methods. Like any company, each insurance agency has a unique culture and value system. Visiting in person will also allow you to see the type of employees that the agency hires.

Ask questions

Asking questions is essential to finding the right agent. During your visit, inquire about customer service protocol and the type of policies offered. This can help you assess the agency's depth of knowledge and their openness to answering questions. The visit can also be used as an opportunity to scope out potential agents.


In summary, finding an agency that is receptive to your needs is certainly possible. Once you find an agency that you feel comfortable with, you can save considerable sums of money on insurance. Finding the right agency is easier said than done, but by following these simple tips, you can find one that meets or exceeds your expectations.

7 Dec 2015 13:35


About Boris Dzhingarov

Boris Dzhingarov graduated UNWE with a major in marketing. He is the CEO of ESBO ltd brand mentioning agency. He writes for several online sites such as,,, Boris is the founder of and