To meet the demand of the fast-paced production environment, the PackMark division offers clients critical packaging machinery that is over and above the standard production requirements. The equipment is leased to clients in the event of a promotional offering or specific batch information that needs to be incorporated on a product range. The leasing of equipment is also offered to clients' experiencing machinery downtime - it is critical that their production lines remain uninterrupted while the machinery is being serviced or repaired.
"Our clients cannot afford to add machinery downtime to their daily list of challenges," explains Brandon Pearce, General Manager at Pyrotec PackMark. "With our advanced product offering, outstanding service and fully equipped workshops, we are able to increase production uptime for our clients."
In addition to the lease offering, Pyrotec PackMark's workshops are developed to provide customers with the necessary support structure; thereby ensuring that downtime of critical packaging equipment is kept to a minimum.
- The service contracts ensure that clients' equipment are kept operational and reduces disruption of the production line. Scheduled maintenance maximises uptime and improves productivity.
- The consumable contracts enable clients' monthly call off to reduce their stockholdings. Pyrotec PackMark will monitor clients' consumable usage rate and supply the demand to prevent downtime in the production line due to lack of stock.
"For our clients, ensuring consistent uptime of critical packaging equipment is a vital requirement for an efficient, cost-effective manufacturing process. Through our streamlined customer support service, Pyrotec PackMark, together with our expert team, is able to speedily resolve any technical issues and get clients up and running again quickly and efficiently," concludes Pearce.