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Consumer and mobility insights continue to fuel investment in outdoor

JCDecaux, the number one media owner in Africa, invests heavily in the latest research and audience technologies to support our clients in planning, activation and measurement. We aim to inform and empower our clients to make educated decisions around their media investment. One such solution is the mobility report, which over the past year, we have regularly shared. The industry-first mobility report covers roadside traffic, mall footfall and air travel.
Consumer and mobility insights continue to fuel investment in outdoor

The JCDecaux marketing insights team has worked tirelessly to produce a comprehensive report titled The Mobility Tracker informing the industry about the operational traffic levels compared to the pre-lock-down period, in addition to different mobility restriction levels. The report considers the current mobility restrictions across environments. Mobility is complex and dynamic, requiring us to fuse various data sources, such as mobile audience data movement, social listening tools, GIS (geographic information system) data layers, vehicle tracking system and traffic index information, to mention a few. The objective is to analyse diverse geographical areas, aggregating changes in traffic across provinces, metros and the peri-urban regions. In addition, reviewing footfall and shopping behaviours linked to different mall types, airports and transport systems.

We have witnessed many changes in consumer travel habits over the past year, impacting traffic congestion levels, frequency of travel, routing, transport mode and other factors. The latest mobility report confirms the traffic operation rate is currently tracking at 95%, representing a +3% uplift in movement. An encouraging contribution to the level of mobility is a 30% uplift in shopping and leisure movement. In comparison, workplace movement has experienced a significant increase – tracking higher than the baseline by +3%.

A fascinating insight is that the mobility levels of the peri-urban consumer market have been least impacted, particularly when compared to metropolitan areas. Such insights can assist FMCG brands in planning their route to market or direct-to-consumer strategies and communication plans.

Many companies and brands are tapping into the latest opportunities of mall advertising to achieve a variety of communication goals around points of purchase. A Business Insider SA article highlighted that SA consumers are spending at a brisk pace where "transactions in South Africa breached R1trn in March 2021, according to a report by Clearing House for the banking industry, BankServ Africa." Demonstrating the value traditional retail continues to deliver. Shopper footfall is now tracking at 90% compared to the baseline, a 7% uplift from April 2021. We continue to see an increase in shoppers across super-regional, regional and small-regional centres. The most significant lift was Gauteng and KwaZulu Natal, which showed that shopper levels were higher than the baseline period. Mall advertising offers brands an environment that delivers unique brand experiences to audiences at scale.

The JCDecaux Airport sentiment tracker, a quantitative consumer research panel, which commenced in September 2020, was commissioned to understand consumer intent and attitude towards air travel.

Since its inception, travel sentiment remains positive, supported by the roll-out of the vaccine and various travel restrictions being eased. Travel is a symbol of confidence, of life, returning to normality.

Some highlights from the report are:
  • Between 79% and 87% of travellers say they will travel within the next six months
  • Travellers are more focused, more alert, more open to influence
  • There is a strong opportunity to emotionally connect with travellers during a period of heightened emotions

The JCDecaux Mobility report at Level 1 restrictions highlighted 1,77 million travellers for the month of April 2021 across eight Acsa (Airports Company South Africa) airports. Through qualitative research, brands can benefit from a deep understanding and target this high-value consumer segment through airport advertising.

Staying informed about changing media consumption habits is paramount in guiding advertising investment opportunities. Our expert marketing intelligence team is readily available to assist brands, media and creative agencies in making an informed decision about the role and value of investing in outdoor advertising. The time for engaging consumers outdoor has never been better, with diverse platforms and commercial offers tailored to different company sizes, brands and campaign objectives, now with a lower point of entry. As we continue to challenge the status quo with new technology, research and audience insights, we are confident in the value outdoor advertising continues to deliver as part of an omnichannel or sole media plan.

Contact JCDecaux Africa to receive a copy of the Mobility Report.

About JCDecaux Africa

JCDecaux Africa is the number one out of home media specialist in Africa, offering a broad range of digital and static advertising solutions across 19 countries with dedicated offices and teams in each market. JCDecaux Africa has strategic holdings in highly sought-after locations and environments, offering various advertising formats, including Airports, Gautrain, Roadside Digital (RSD), Roadside Static, Iconic, Mall and Street Furniture. JCDecaux Africa services the major media agencies, multinationals and most prominent brands from around the world. Our media planning and strategy focus on a host of consumer insights, in-depth research and martech tools to maximise our clients' advertising spend and deliver on their campaign objectives.

For more information about JCDecaux, please visit

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30 Jun 2021 08:39