We are Engagement Factory - a customer engagement agency to the core. We help our clients transform into true customer-centric organisations by combining strategy and insights, fuelled by creativity and technology.
Bonnier, a leading Nordic region media company, and Spur Steak Ranches, a South African restaurant chain, have qualified as finalists for the 2020 Oracle Markie Awards. Both companies, who are clients of Engagement Factory, have shown extraordinary innovation and creativity in digital marketing and are soon to be internationally recognised for their efforts. 4 Mar 2020Read more
It's 2020, investment in marketing automation technology has nearly doubled since Engagement Factory in Southern Africa opened its doors in 2012. Adoption of automation technology is increasing at an alarming rate. 27 Feb 2020Read more
Leading global customer engagement agency, Engagement Factory, has agreed to a collaboration with Adobe-owned Marketo. The move is part of Engagement Factory's strategy to expand its ecosystem of tech-driven customer journey tools and solutions. 23 Jan 2020Read more