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Founded in 2010 Euphoria Telecom are the providers of South Africa's leading cloud-based business phone and contact centre solution.
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Your telephone solution can help you win at customer service this festive season. Here's how.Retailers are hoping this festive season will help them recover from the ups and downs of the past 18 months. Customer service remains a critical aspect of achieving that. As Forbes recently noted, "Customer service, customer feedback and meeting customers' expectations continue to be a key focus for retailers." 24 Nov 2021 Read more

How to choose the best telephony solution for your SMETelephony has evolved since the good old days of 'nommer asseblief' manual exchanges, and landlines that are irreversibly tied to a single physical location. 9 Nov 2021 Read more

Why digital transformation is critical for technology businessesMuch is made of the need for businesses to transform digitally to be where their customers are, and to be able to better weather disruptions like lockdowns by being able to function online. The companies making these statements are often tech businesses, which can help companies to better take advantage of the digital era. 27 Oct 2021 Read more

6 reasons why cloud-based VoIP delivers immediate value to organisations in the finance sectorThe financial sector is wrapped in the most rigorous and extensive regulatory requirements out of any other sector, globally. Restrictions influence every layer of the business and demand due diligence and absolute compliance across every transaction, engagement and system. 23 Sep 2021 Read more

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Contact Euphoria

T: 021 200 0500 (Cape Town)
T: 010 593 4500 (Johannesburg)