#BizTrends2024: Lizelle Strydom and Mithum Singh talk digital adoption in the call centre

[Lindsey Schutters] Careerbox and CCI do call centre training for international clients and it would seem that AI will take those jobs, but that's not the reality...

#BizTrends2024: AI integration into CCM is about digital transformation

[Lindsey Schutters] Wayne Toms, GhostDraft CEO, talks about AI convergence in CCM and why kids should still learn how to code...

#BizTrends2024: Intelligent assistants can bridge generative AI gap

[Henda Scott] In a chat-based world, intelligent assistants provide the missing link between digital bots and their human users...

#BizTrends2024: Harnessing the AI opportunity should be done responsibly

[Kalane Rampai] AI, if harnessed responsibly, can provide local companies and the public sector with a transformative opportunity...

#BizTrends2023: The evolution of hybrid app development

[Nick Durrant] What do Google, Twitter, Uber, Instagram, Amazon, Facebook, Netflix and Microsoft have in common? Bluegrass Digital CEO Nick Durrant breaks down hybrid app development in 2023...

Major trends impacting 2023 information and development planning

[Gary Allemann] Now more than ever, businesses are looking to cut down on costs while optimising their cloud usage. However, the cloud is not a one-size-fits-all solution for all applications, and cloud costs are determined by each business's unique needs...

#BizTrends2023: 5 top cybersecurity predictions for African businesses in 2023

[Jaco Nel] Cybersecurity is becoming a big concern affecting both SMEs and major tech companies, and threats will keep growing...

#BizTrends2023: Keeping customers cybersafe is the not-so-stealth marketing trend for 2023

[James McNab] James McNab, VP EMEA Marketing at Mimecast, writes: "Cyber threats are unlikely to diminish or disappear in the coming years."

#BizTrends2023: Continued explosion of cyberattacks

[John Mc Loughlin] J2 Software CEO John Mc Loughlin says the cybersecurity trend for 2023 is going to be the continued explosion of attacks...

#BizTrends2023: 4 real tech trends coming your way in 2023

[Esti Kilian] Itec SA's head of business development and marketing, Esti Kilian, reveals four tech trends that will be impacting local businesses in the coming year...

#BizTrends2023: The big business trend going into 2023: using tech to do more with less

[Lillian Barnard] Microsoft South Africa CEO Lillian Barnard says organisations will learn to do more with less in 2023 by infusing technology into business processes and more...

#BizTrends2023: Cloud trends for 2023 in South Africa

[Jonathan Oaker] As we unpack previous years achievements and plan for 2023, we see a common trend of heavy investment from stakeholders into the development of cloud services on the African continent...

#BizTrends2023: The major cybersecurity trends of 2023

[Gerhard Swart] Gerhard Swart unveils the factors that predict that 2023 could be a defining year for cybersecurity trends...

#BizTrends2023: The major trends to impact the data landscape in 2023

[Kate Mollett] There is a growing trend toward double and triple extortion, where even when affected organisations pay the ransom, says Kate Mollett...

#BizTrends2023: 4 future technologies that will change how we think about IT infrastructure

[Matone Ditlhake] Matone Ditlhake, CEO of Corridor Africa, names 4 future techonlogies that will change our perception of IT infrastructure...

#BizTrends2022: 5 trends shaping marketing and communication in 2022

[Karyn Strybos] Almost everyone has had to adapt to a new way of working, and this is especially true for marketers. While the pandemic is not over yet, it's clear that its legacy will change the way people market, sell, collaborate and communicate forever...

#BizTrends2022: Top 5 AI trends that will give organisations a digital advantage in 2022

[Ria Pinto] Here are five AI trends that will give the agricultural sector and organisations a digital advantage in 2022...

#BizTrends2022: Internet rebooted: From Web 3.0 to Meta

[Chris Ogden] Chris Ogden, CEO of RubiBlue asks how hot internet trends and buzzwords really will influence the world in 2022, and how companies can use them to go further...

#BizTrends2022: Positive tech disruption drives 2022 business trends

[Renaldo Muregess] Here are several key trends that will continue to shape the South African landscape as we head into 2022...