This week, Louise Marsland writes about some of her favourite new inventions in today's digital-enabled time in her latest [TrendTalk] column. One of these is the Wize Mirror, which can diagnose what's wrong with your body through facial analysis. Andrew Felbert also shares the social customer service story over the past few years, from reach to resolution. Social customer service has become a widely accepted requirement of doing business globally. Africa is following the same trend but with audience size and habit differentials that slow the adoption, he says. And Isobar is extending its global footprint with a new office based in Nairobi, thus extending its global footprint to over 45 markets. It comes in response to an increased demand for digital expertise and services in the region and builds on Global CEO Jean Lin's strategy in continuing to build Isobar in key emerging markets as well as established markets.
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