The awards measure transactional volumes, market share, scope of global coverage, customer service, competitive pricing and innovative technologies. The winners were selected from 93 countries and seven global regions, looking into the best banks for corporate currency hedging, the best online FX platforms and the best providers of FX research.
Anthony Grant, CEO of FNB Foreign Exchange says the award recognises their collective effort to offer the best foreign exchange products and services to a wide range of customers, from individuals to corporates and financial institutions.
“Foreign Exchange and cross-border payments are provided by the product house through FNB for individuals, commercial and business entities while RMB focuses on corporate and institutional clients. Over the years we have made sizeable investments in our infrastructure to ensure we offer a seamless and holistic foreign exchange service that is accessible to clients across convenient digital platforms.”
The two brands have foreign exchange ‘dealing rooms’ in nine Africans countries and between June 2015 and June 2016 over 1.7 million forex transactions were recorded. The use of digital platforms continues to play a central role as clients have access to innovative tools such as the FNB Online Banking Enterprise and a web-based dealing tool known as Accelerate.
