Advertising News South Africa

[Radioworks 2011] Does radio have creative problems?

UK radio specialist Tony Hertz says wherever he goes across the globe, there seems to be issues around radio. "Yes, overall radio has creative problems, as many advertisers seem to consider creative issues as a major barrier to investment in radio," Hertz said, speaking at the 2011 Radioworks conference currently taking place in Bryanston, Johannesburg.
[Radioworks 2011] Does radio have creative problems?

He also said agencies and radio stations are largely unsatisfied with the radio spots they turn out.

Why are radio ads so bad?

Why are radio adverts so bad? he asked. "Times are changing, the technology is changing and marketing realities are changing," he said, adding that if one were to be given an ad to write for print, TV, outdoor or digital, he or she would probably do it in a wonderful manner, even better than it was done last year or 25 years ago.

"But I will bet that if you are given an ad to write for radio, there is a certainty that you will come up with the same ad you did last year."

Why hasn't radio kept pace with print, TV, digital and outdoor? Hertz wondered. He cited the following for this:

  • market communications has become 100% visual
  • creatives are not taught radio new skills, nor are the bosses and the agencies

Because they are not taught these skills, he said, the consequences are that they have lost an obsession with and passion for radio.

He added: "The way radio is bought and sold also hinders creativity (too cheap), and not enough attention is given by radio stations, agencies and their clients about the way people consume radio."

How listeners consume radio

Explaining how listeners consume radio, Hertz said people listen to radio for trusted company, alone and habitually and while doing something else.

Instead, he said, advertisers talk to consumers in a totally different direction. He explained, "Advertisers talk down to consumers, breaking that trust. They shout at them and frequently in short bursts. And they expect them to take in a lot of information and details."

As a consequence, there is a disconnection between advertisers and consumers, he said, adding that this gap is responsible for making it difficult for radio to capitalise on the medium's two powerful characteristics:

  1. Its unique capacity to engage emotions, and
  2. Its power to evoke personal visual images.

Unveiling what he called the seven secrets of creative radio, Hertz said:

  1. Find the feeling (feeling equals good business)
  2. Begin with a picture
  3. Think about the person you are talking to
  4. One advert, one message
  5. Stand in a different angle
  6. Characters, not voice
  7. Produce with passion

" Radio from a different angle"

The second annual Radioworks conference, hosted by the Radio Advertising Bureau (RAB), is themed "TILT - Radio from a different angle". The Johannesburg leg is taking place today, Wednesday 31 August 2011, at the forum | the campus, Bryanston and in Cape Town tomorrow, Thursday 1 September, at Crystal Towers, opposite Century City Shopping Centre.

Delegates were also told that bad programming affects radio growth, and that radio was still working and only waiting for radio people to create good stuff to make people laugh and react, and make the brand move along.

"Programming saves lives, and you must start getting it right," former 5FM presenter Mark Gillman said. "Radio is like a circus, where people have fun and that's why I came into radio - to have fun. And, at a circus, everything is possible."

Gillman, who has worked in radio studios for 15 years, deplored the attitude of some programming managers who often clash with DJs - a conflict that affects their symbiotic relationship, which is a good omen for radio advancement.

'Relationship with people'

"What you do on air has a relationship with the people and, if you are not doing it right, you are wasting your time. Create programming that is fun - move people, make people angry, offend them - because it is just a human thing, end of the story," he said.

If programming can move people, it can also move the brand, Gillman added. "Look at me, do I look like a hamper? You can't give [away] hampers for the rest of your life."

Barrett Whiteford, head of marketing at FNB Credit Card and Vehicle Finance, said marketers must get involved together with advertisers and radio presenters, and quickly change the strategy if it is not working.

"Stations and buying houses must stop 'painting by numbers'", he said, adding that if one has got good radio, it will work just fine.

"Try being topical but most of all more entertaining, and everyone loves a soapie. Sonic triggers work, and remember it's all about results. Bear in mind that radio delivers, and you can do more with it than TV."

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About Issa Sikiti da Silva: @sikitimedia

Issa Sikiti da Silva is a winner of the 2010 SADC Media Awards (print category). He freelances for various media outlets, local and foreign, and has travelled extensively across Africa. His work has been published both in French and English. He used to contribute to Bizcommunity.com as a senior news writer.
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