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The future of customer personalisation lies with AI

Laying the foundation for a future where personalisation platforms can architect previously unimagined customer experiences...

By Dee Chetty 3 days ago

Kids are becoming more active adopters of e-commerce sites

Children are becoming more active adopters of e-commerce sites. Their interest in online shopping has more than tripled in the last 12 months - from 2% to 9%...

3 days ago

Manufacturing Indaba 2019: Embracing the 'Amazon Effect'

The Manufacturing Indaba will host esteemed economists, policymakers, academics and industrialists who together, can carve out a regional and international strategy to explore Africa's untapped potential in its manufacturing sector...

3 days ago

How CRM can add measurable value to your brand

Customer relationship marketing (CRM) is an important tool to help turn your marketing campaigns into a success. With this tool, repetitive tasks are automated, freeing up time for teams to engage with tasks, that are more demanding to meet business objectives...

By Michael Gullan 13 Jun 2019

How Nomanini built its remote POS voucher platform

The World Bank estimates that 66% of people living in Sub-Saharan Africa do not have bank accounts...

13 Jun 2019

Lab-grown dairy: The next food frontier

Dairy proteins may be the next product to be mass produced in labs, for use in fluid "milk" production and processed dairy products like yogurt and cheese...

By Michael von Massow and Mitchell Gingerich 13 Jun 2019

Woolworths wins two prestigious international awards

Woolworths has snapped up two prestigious international awards in emerging categories in digital, tech, experiential and data-driven marketing...

12 Jun 2019

SA's first shipment of citrus arrives in China

The historic shipment of 5,200 tonnes of citrus in a breakbulk vessel has arrived at Shanghai Port in the People's Republic of China...

12 Jun 2019

5 ways Africa's payments industry is evolving

Africa is still home to a large unbanked population. Eighty percent of adults in sub-Saharan Africa don't use any formal or informal banking facilities, and only 5% of adults have a credit card...

By Vaughan Alexander 12 Jun 2019

Strategies for overcoming retail neuroplasticity

A panel of subject matter experts explores the future of the in-store experience, including strategies for neuroplasticity...

By Melissa Campbell 12 Jun 2019

How food can foster stronger relations between Europe and Africa

Chef Elijah Amoo Addo to address EurAfrican Forum on how food can foster stronger relations between Europe and Africa...

12 Jun 2019

Unilever launches online store on Jumia

Unilever has launched its online store on Jumia dubbed the 'Everyday Essentials Store'...

11 Jun 2019

Why food safety in Africa's informal markets must be driven by consumers

Food safety studies in Ethiopia reveal that unlocking consumer demand for safe food is critical to stopping the millions of deaths and illnesses from foodborne pathogens across the continent...

By Arie Havelaar and Ashagrie Zewdu Woldegiorgis 10 Jun 2019

Customer experience and employee engagement: 'Mind the gap'

Bridging the gap between management vision and employee engagement in the delivery of customer experience has become a major challenge for businesses around the world...

By Lynn Baker 7 Jun 2019

How social media has become a breeding ground for counterfeit sales

As much as people love social media, there is a dark side to it too - one involving counterfeit goods and billions of Rands of lost revenue for companies and governments the world over...

7 Jun 2019

Key findings revealed: Report on US frozen fruit, juice and vegetable market

Summary of IndexBox's latest report published; "The US Frozen Fruit, Juice, And Vegetable Market. Analysis and Forecast to 2025"...

7 Jun 2019

It's time to embrace Customer Support Chatbot 2.0

Have you been the victim of chatbot incompetence recently? It typically starts with a specific query that you need help with...

By Ryan Falkenberg 11 Jun 2019

DHL rolls out e-commerce platform to more markets in Africa

DHL Africa eShop has seen impressive growth since launching and has now been rolled out to nine more countries across sub-Saharan Africa...

10 Jun 2019

SMEs confident e-commerce platform will help with business growth

A group of small and micro business owners has said they are confident that Jumia will continue helping their businesses achieve significant growth...

10 Jun 2019

Miss Fashion Week Africa appoints general coordinator and regional coordinators

Miss Fashion Week Africa (MFWA), the African franchise of the United States based international pageantry which equips youths with becoming international fashion models and growing their modelling careers, has recently appointed a general coordinator for the African continent...

Issued by Europlaw 6 Jun 2019

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