After the media reported on the statements made by Shinn, Cell C sent a letter to ICASA on 2 May 2013 demanding urgent written confirmation of ICASA's position and that Cell C is not in default of any licence fee obligations. ICASA has reportedly failed to respond, as it appears to be unable to verify its own information. ICASA's failure to respond and set the record straight publicly is said to be having a negative impact on Cell C's reputation and the mobile operator states that it leaves it with no choice but to make its own public statement in this regard.
Cell C notes that in a similar vein, that despite having announced in February 2013 that it would begin a market review related to the high cost to communicate, ICASA has failed to commence this review and consumers and Cell C continue to be negatively impacted.
