Individualisation: The powerful trend shaping retail customer experience

Rising inflation. Record petrol prices. A VAT increase. A technical recession. SA consumers are feeling the pinch as a confluence of forces put immense pressure on their wallets...

By Ian Steyn 3 days ago

Nahoo TV introduces first shopping channel in Ethiopia

Nahoo Television launched Ethiopia's first shopping channel 'Mazesha Zone', exclusively dedicated to commercials, presentations and demonstrations of products...

11 Oct 2018

AI Summit launches at AfricaCom 2018

Artificial intelligence is already apparent in most industries and has the potential to reach more and do more...

10 Oct 2018

E-commerce needs ERP

E-commerce is growing rapidly and many will increase their online spend to get better deals, for its convenience and savings on shipping...

By Bernard Ford 9 Oct 2018

AfCFTA will spur industrialisation

The African Continental Free Trade Area will spur Africa's industrialisation and economic development...

24 Sep 2018

WorldRemit launches digital money transfers within Africa

Leading international money transfer company WorldRemit has launched a new digital service within Africa, making it easier to send and receive money across the continent...

19 Sep 2018

Challenges in the rapid digitisation of Africa

African countries need to develop a policy response to the digital economy as it will have a profound impact on industrialisation...

18 Sep 2018

What's really driving the future of retail?

Many predictions about the future of retailing have been made. These range from the supposed dominance of certain technologies, to increased use of data and analytics...

By Jason Pallant 17 Sep 2018

Don't talk to me, talk to my chatbot

We've all heard about chatbots. Some of us might even have interacted with one without knowing it! But what are they all about and what is the potential of this artificial intelligence for brands?...

By Belinda Kayton 17 Sep 2018

Give your brand the space to grow on Bizcommunity

Give your brand the space to blossom on the biggest B2B website, catering to 18 professional industry sectors and niche audiences across Africa...

Issued by Bizcommunity.com 14 Sep 2018

SA's growing appetite for convenience an opportunity for retailers, manufacturers

South African consumers are facing an increasingly stressful, time-starved lifestyle which has created a burgeoning demand for convenient solutions that can help simplify their lives...

12 Sep 2018

How to use tech to drive innovation in traditional retail

For years, the threat of online shopping to brick-and-mortar has dominated the conversation in retail. The 2010s saw technological devices become more savvy and buying things online became easy...

By Sebastian Isaac 6 Sep 2018

5 ways CX is emotional rather than rational

Brendon Bairstow-Klopper suggests that it is more sensible to take a macro-level view by practising the peak-end rule. The peak-end rule says that customers remember their peak-experience with a brand, rather than specific interactions...

By Brendon Bairstow-Klopper 4 Sep 2018

Africa has phenomenal potential for intra-continental trade

When at least 22 countries ratify it, AfCFTA will officially come into force, potentially making the African continent the largest trading bloc in the world...

By Zipporah Musau 30 Aug 2018

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