The value behind the transaction

With the proliferation of online tools allowing customers to see the product end-to-end, the assumption is often that this would make the travel buyer's job even easier, but it doesn't...

By Nicole Adonis 19 Sep 2018

#TourismMonth: Surge of the digital travel consumer

Digitalisation is increasingly seen to empower travel consumers especially those seeking diversification and personalisation for a remarkable experience...

By Josephine Wawira 18 Sep 2018

AccorHotels' MyChicAfrica platform a gateway to Africa lifestyle, travel

AccorHotels' MyChicAfrica travel media platform aims to make the continent more accessible and open for not only international travellers, but for Africans and the diaspora to rediscover and celebrate fashion, art, dining, modernity, design and adventure...

13 Sep 2018

Africa and the digital tourism opportunity

Digital tourism in Africa contributed almost 3% to the South African GDP in 2016 and provided jobs to more than 686,000 people, as such, tourism means big business...

12 Sep 2018

Disruptive tech driving transformation in tourism

The world as we know it is changing, with technology disrupting how we explore the global village...

By Enver Duminy 23 Aug 2018

Travelport, IBM launch AI travel management platform for corporates

Delivered via the IBM Cloud, the platform uses IBM Watson capabilities to intelligently track, manage, predict and analyse travel costs in one place to fundamentally change how companies manage and optimise their travel programmes...

22 Aug 2018

Tapping into data for enhanced tourism experiences

Large tourism enterprises across the globe are snapping up apps, business solutions and more to ensure that they're part of the digital revolution, but are these emerging technologies translating to an excellent visitor experience?

By Wynand Smit 2 Aug 2018

The impact of technology and OTAs on the hospitality industry

"As industry players become more tech savvy, there needs to be a balance between technology and human interaction. It is necessary to keep up with competition and global trends which are stirring creativity and innovativeness."

By Josephine Wawira 19 Jul 2018

Technology trends shaping the hospitality sector

Technology is progressively becoming the backbone of the hospitality sector, and the impact is significantly being felt by hoteliers in their interactions with consumers...

By Josephine Wawira 12 Jul 2018

#Indaba2018: Creating experiences online

While technology is disrupting the tourism industry, it is also bringing with it benefits to the industry and the end user. By 2030, 1.8 billion tourists will visit the continent. Africa can greatly benefit from technology to grow its share of the global tourism market...

By Danette Breitenbach 22 May 2018

Mauritius: E-commerce service launched to promote local operators

The e-commerce service of the tax-free shopping digital portal Shopping Mauritius, an online platform to showcase products of tax-free shopping and handicrafts operators of the Creative Mauritius, was launched on 11 May...

17 May 2018

How a 'smart countryside' can use technology for greener ends

Smart cities are often discussed as being the key to future urban living. The increase in capacity for more complex information can help solve human and environmental problems by saving energy and regulating traffic flow...

By Nick Davies 17 May 2018

Moroccan e-commerce platform Hmizate expands into fintech

Moroccan company Hmizate, which since 2011 has provided an e-commerce platform offering users access to goods, food, travel services and deals, has expanded into fintech with the launch of HmizatePay...

By Tom Jackson 16 May 2018

Is that selfie really worth it? Why face time with wild animals is a bad idea

The growing danger of animal selfies, and of feeding wild animals, is well documented, but interacting with wild animals isn't just dangerous for people. It can be bad news for the animals too...

By Kathryn Teare Ada Lambert 16 May 2018

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