#MandelaMonth

The impact of technology and OTAs on the hospitality industry

"As industry players become more tech savvy, there needs to be a balance between technology and human interaction. It is necessary to keep up with competition and global trends which are stirring creativity and innovativeness."

By Josephine Wawira 1 day ago

Technology trends shaping the hospitality sector

Technology is progressively becoming the backbone of the hospitality sector, and the impact is significantly being felt by hoteliers in their interactions with consumers...

By Josephine Wawira 12 Jul 2018

#Indaba2018: Creating experiences online

While technology is disrupting the tourism industry, it is also bringing with it benefits to the industry and the end user. By 2030, 1.8 billion tourists will visit the continent. Africa can greatly benefit from technology to grow its share of the global tourism market...

By Danette Breitenbach 22 May 2018

Mauritius: E-commerce service launched to promote local operators

The e-commerce service of the tax-free shopping digital portal Shopping Mauritius, an online platform to showcase products of tax-free shopping and handicrafts operators of the Creative Mauritius, was launched on 11 May...

17 May 2018

How a 'smart countryside' can use technology for greener ends

Smart cities are often discussed as being the key to future urban living. The increase in capacity for more complex information can help solve human and environmental problems by saving energy and regulating traffic flow...

By Nick Davies 17 May 2018

Moroccan e-commerce platform Hmizate expands into fintech

Moroccan company Hmizate, which since 2011 has provided an e-commerce platform offering users access to goods, food, travel services and deals, has expanded into fintech with the launch of HmizatePay...

By Tom Jackson 16 May 2018

Is that selfie really worth it? Why face time with wild animals is a bad idea

The growing danger of animal selfies, and of feeding wild animals, is well documented, but interacting with wild animals isn't just dangerous for people. It can be bad news for the animals too...

By Kathryn Teare Ada Lambert 16 May 2018

KZN, Durban open for business as it readies for Africa's #Indaba2018

Underpinning Africa's Travel Indaba is tourism which energises economies and fuels the economic transformation of countries on the continent. Its benefits range from livelihoods improvement to export diversification...

7 May 2018

#WTMA18: Six trends driving growth and change in African tourism

Each region is different and coping with different tensions. Mature economies have been struggling to maintain positive growth, and emerging markets have had their own challenges to deal with...

By Cari Coetzee 3 May 2018

Hospitality innovation: An oxymoron?

Innovation. It's the lifeblood of many industries. But in our industry, hospitality, innovation tends to be incremental rather than radical...

By Dr. Christine Demen-Meier 26 Apr 2018

Western Cape wine tourism taps into big data, grows SA travel industry

According to Margi Biggs, convenor of the annual Business of Wine and Food Tourism, wine tourists in the Western Cape are increasingly opting for guided tours with a growing preference for tailor-made itineraries to suit their specific interests...

17 Apr 2018

Millennials set to reshape the luxury industry through innovation

Research shows that luxury hotels have yet to unleash the full potential of innovation needed to attract and retain millennials. The simple fact that traditional luxury hotels and millennials appear at odds raises a straightforward question...

By Dr. Carlos Martin-Rios 11 Apr 2018

Consumerisation of travel: Millennials changing the face of business travel

Millennials will soon become the largest group of travel customers, driving the evolution of the industry with a demand for cutting-edge digital solutions and a thirst for more 'bleisure'...

3 Apr 2018

Asilia's southern Tanzania experiences now in VR

Asilia Africa has introduced virtual reality videos of their experiences in southern Tanzania, showcasing the beauty and breadth of Tanzania's largest but little-known safari areas: Ruaha National Park and the Selous Game Reserve...

27 Mar 2018

Show more