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Surge in arrivals, feedback prompts Victoria Falls Safari Club redevelopment

Award-winning boutique hotel, Victoria Falls Safari Club, is expected to begin redevelopment on 1 November 2017....

2 days ago

WAZA signs MoU to help make sustainably produced palm oil the norm

The World Association of Zoos and Aquariums and the RSPO have signed a five-year MoU to further transformation of markets and make sustainable palm oil the norm...

2 days ago

#EntrepreneurMonth: Handcrafting bespoke luxury experiences across Africa with the Holts

Concepts Collection creates unforgettable luxury experiences. We chat to Christina and Richard Holt to find out how it all started and what it takes to run one of the leading luxury brands in SA...

By Cari Coetzee 16 Oct 2017

#EntrepreneurMonth: Eight business tips for millennial entrepreneurs in the hospitality industry

With an increase in boutique coffee shops, edgy cafes and creative eateries, the hospitality industry is becoming increasingly competitive for the millennial generation...

2 Oct 2017

#THINCAfrica: Developing Africa's hospitality professionals of the future

Associate Dean and Professor at ESL, Dr Achim Schmitt, participated in a panel discussion on HR and education issues in the hospitality industry at the THINC Africa conference...

By Cari Coetzee 13 Sep 2017

Radisson Blu Super Breakfast prompts creative social media video campaign

To showcase their new super breakfast offering, Radisson Blu launched a creative, multichannel social media video campaign inspired by the magic moments that take place around the breakfast table...

7 Sep 2017

Research reveals positive development in the African tourism sector

Through the partnership between WTM Africa and Euromonitor International, research divulged at the exhibition showed that key performance indicators revealed positive development in the travel sector of Africa...

15 Jun 2017

Westin shines a light for early morning joggers with Gear Lending programme

Westin Hotels & Resorts, in celebration of Global Running Day and with hopes to inspire travellers to rise early and own their morning, announced an addition to the brand's Gear Lending programme...

5 Jun 2017

#AfricaMonth: What's on the menu for Food & Hospitality Africa 2017?

We chat to Nick Sarnadas from Food & Hospitality Africa, the largest pan-African food, drink, and hospitality trade show, to find out what's on the menu this year...

By Cari Coetzee 4 May 2017

HVS launches executive matchmaking service for Africa's hotel industry

HVS Executive Search Africa, based in Cape Town, will focus on corporate positions, general managers and heads of department in the hotel industry across the continent...

24 Mar 2017

Food trends: The jus just ain't worth the squeeze

What's hot on the local food scene? What's being served up and what's joining the leftovers?

By Shelley Seid 14 Oct 2016

Hilton Worldwide opens DoubleTree by Hilton Zanzibar

Hilton Worldwide and DoubleTree by Hilton recently announced the opening of DoubleTree by Hilton Zanzibar - Stone Town, located 64 kilometers (40 miles) off the coast of mainland Tanzania.

7 Jul 2014

Tanzanian safaris in style with SkySafari

SkySafari, by Elewana, is an all-inclusive package, which is a blend of game-viewing opportunities, luxuriant accommodations, intimate dining choices and tailor-made experiences. SkySafari is all about ensuring exemplary and unfettered access to the wildlife spectacular that is Africa during each stage of the journey.

3 Oct 2013

Hosted Buyer Programmes at Africa Travel Week announced

In the lead-up to the first Africa Travel Week, to be held from 28 April to 3 May 2014, Reed Travel Exhibitions has announced further details of its exclusive global Hosted Buyer Programme for Africa Travel Week events.

16 Aug 2013

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International

IHG expands resorts portfolio with four new properties in South East Asia

At the 2017 Hotel Investment Conference Asia Pacific (HICAP), InterContinental Hotels Group (IHG) announced the growth of its resort portfolio with the signing of four new properties.

3 days ago

IHG reveals new hotel concept in Singapore

The InterContinental Singapore Robertson Quay, carefully curated by world-class designers, architects and culinary purveyors, offers 225 studios and suites, including an expansive Penthouse.

17 Oct 2017

A close-up look at what happens when tourists and Maasai communities meet

My study of the interaction between tourists and a Maasai community raised questions about the boundaries between research, tourism and entertainment. For one thing, the local Maasai generally classify overseas visitors, whether researchers, NGO workers, businessmen or tourists, in the same category. I also found that cross-cultural interactions don't always help to break down stereotypes.

By Vanessa Wijngaarden 17 Oct 2017

MSC Cruises' innovative surveillance system bridges gap in overboard detection

MSC Cruises has launched a new vanguard video surveillance system, which will optimise on-board security, allowing for the speediest intervention in the unlikely event a person or object falls overboard.

11 Oct 2017

#EntrepreneurMonth: At the forefront of customer feedback and online reputation management

The industry is increasingly being characterised by millennial travellers and their preferences. With the rise of the millennial traveller came an increase in online reviews - the importance of which cannot be understated as it can make or break an establishment's popularity and, therefore, its bottom line. Online reviews have come to fill a meaningful role in the industry: while travellers use online reviews as a measure that will determine a booking - or not - establishments have come to find value in these reviews as they can confirm great service or indicate where service needs attention, increase interaction with guests and consumers and, therefore, contribute significantly to guest retention.

By Cari Coetzee 10 Oct 2017

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