Individualisation: The powerful trend shaping retail customer experience

Rising inflation. Record petrol prices. A VAT increase. A technical recession. SA consumers are feeling the pinch as a confluence of forces put immense pressure on their wallets...

By Ian Steyn 3 days ago

Top 10 trends in digital commerce

Much has changed since the first products were sold online in the 1990s...

By Sandy Shen 17 Oct 2018

Nahoo TV introduces first shopping channel in Ethiopia

Nahoo Television launched Ethiopia's first shopping channel 'Mazesha Zone', exclusively dedicated to commercials, presentations and demonstrations of products...

11 Oct 2018

E-commerce needs ERP

E-commerce is growing rapidly and many will increase their online spend to get better deals, for its convenience and savings on shipping...

By Bernard Ford 9 Oct 2018

#FoodNextAfrica: Braai goods online and on-demand

Gauteng startup MyBraai has taken a popular South African past-time and turned it into a thriving online business...

By Lauren Hartzenberg 28 Sep 2018

How to stay afloat when fake online reviews could sink your business

Fake news is a pervasive epidemic. Insidious distortion of truth, fueled by hidden (or blatant) agendas is now accepted as a fact of life...

By Daniella Shapiro 27 Sep 2018

French hardware giant Leroy Merlin readies to open in SA

French home improvement retailer Leroy Merlin is preparing to open its first store on the African continent in Edenvale, Gauteng on Friday, 28 September 2018...

26 Sep 2018

Are retailers using tech correctly?

The digital shift in retail does not refer only to the notion that customers will one day forgo physical stores and shop exclusively online...

By Sebastian Isaac 25 Sep 2018

Gartner reveals customer experience myths

Gartner analysts discuss best practices and pitfalls of the customer experience journey...

19 Sep 2018

Challenges in the rapid digitisation of Africa

African countries need to develop a policy response to the digital economy as it will have a profound impact on industrialisation...

18 Sep 2018

What's really driving the future of retail?

Many predictions about the future of retailing have been made. These range from the supposed dominance of certain technologies, to increased use of data and analytics...

By Jason Pallant 17 Sep 2018

Uganda's 2ambale targets millennials with speedy e-commerce platform

Ugandan e-commerce startup 2ambale is targeting people between the ages of 21 and 35 with its mobile app, which promises deliveries of orders within one hour...

By Tom Jackson 17 Sep 2018

SA's growing appetite for convenience an opportunity for retailers, manufacturers

South African consumers are facing an increasingly stressful, time-starved lifestyle which has created a burgeoning demand for convenient solutions that can help simplify their lives...

12 Sep 2018

How to use tech to drive innovation in traditional retail

For years, the threat of online shopping to brick-and-mortar has dominated the conversation in retail. The 2010s saw technological devices become more savvy and buying things online became easy...

By Sebastian Isaac 6 Sep 2018

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