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How will you speed through the digital trough of disillusionment?

Peter Sondergaard, Gartner executive VP for research, addressed CIOs and senior IT executives in his keynote at the annual Gartner Symposium/ITxpo in Cape Town...

By Ilse van den Berg 2 days ago

Google and Walmart team up to take on Amazon

Walmart, the world's biggest retailer, and Google, the internet's predominant search engine, are teaming up in an attempt to challenge Amazon...

24 Aug 2017

#CEMAfrica2017: Empowered customer experiences lie in multi-focused design

Sven Schoof, head of customer experience at Spree, discusses how to empower customers to interact with your brand...

By Lauren Hartzenberg 21 Aug 2017

PayU Nigeria's new payment solution for recurring bills

PayU Nigeria introduces PayU Subscription, a convenient payment method which allows merchants to safely and securely collect payments from consumers...

10 Aug 2017

Qwicart changing the way Ugandans shop for groceries

Ugandan startup Qwicart is bidding to change the way people shop for groceries with a mobile app that allows people to shop from a variety of supermarkets using their phones...

By Tom Jackson 9 Aug 2017

Digital solution for retail networks in Africa

Total and Worldline partner with African fintech InTouch to support deployment of Guichet Unique, an innovative digital solution for retail networks...

27 Jul 2017

Jack Ma launches African Young Entrepreneurs Fund

UNCTAD adviser, Alibaba's Jack Ma, has launched an African Young Entrepreneurs Fund worth $10 million...

27 Jul 2017

Could 'buy online pickup in store' uplift brick-and-mortar retail?

The third annual JDA Consumer Survey reveals that about 54% of respondents prefer to shop in-store to other channels...

26 Jul 2017

Assisted shopping platform VoomNow launched in Nigeria

Nigerian startup VoomNow has launched its assisted shopping platform that enables users to shop and pay for all kinds of international products and services...

By Tom Jackson 21 Jul 2017

Five factors successful e-commerce players have in common

A new report from Forrester has identified five key success factors for e-commerce businesses as they plan, launch or expand their organisations...

10 Jul 2017

Nigeria's TradPeek wants to be Africa's Alibaba

Nigerian startup TradPeek has an ambitious goal - to be to Africa what Alibaba is to China...

By Tom Jackson 5 Jul 2017

Nine e-commerce platforms taking Africa by storm

With mobile penetration reaching close to 70% on the continent, technology will continue to open doors and provide new opportunities for e-commerce in Africa...

By Fundisiwe Maseko 4 Jul 2017

Senegal merchant solution Weebi expands across Africa

Senegalese startup Weebi, which operates a digital solution helping shopkeepers with bookkeeping, has expanded to Burkina Faso, Guinea, Gabon, Angola and Ethiopia, since launching last October...

By Tom Jackson 3 Jul 2017

How Spree is transforming its customer experience through technology

Kinetic Events interviews Sven Schoof, head of customer experience at Spree, on how the online retailer is transforming its customer experience...

29 Jun 2017

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International

QNet boosts direct selling operations in Tanzania

Asian direct selling company, QNet, is expanding its operations into East Africa. The company, which forms part of the $200 billion global direct selling industry, aims to offer quality consumer products and elevate standards of living by encouraging the spirit of entrepreneurship.

2 days ago

Food labelling pact aims to cut food waste

NEW YORK, US - Many of the world's largest retailers and food companies have agreed to better labelling of products by 2020 in a bid to radically cut food waste, they announced Wednesday.

2 days ago

Hot new talent lights up Milan Fashion Week

MILAN, Italy - Fashion week roared into Milan on Wednesday with a line-up of hotly anticipated shows from fresh talent as well as luxury titans ranging from Moschino to Armani, who are battling for their share of a rebounding market.

3 days ago

Toys 'R' Us files for bankruptcy

NEW YORK, US - Retailer Toys 'R' Us has filed for Chapter 11 bankruptcy protection in a US court, the company said, amid heavy debt and a tough environment for brick-and-mortar stores. The chain which sells toys and baby products in the United States as well 38 other countries and jurisdictions joins other traditional retailers that are struggling to compete with the likes of Amazon.

19 Sep 2017

Gaps in customer intelligence, delivery limiting opportunities - new CMO report

New research from Chief Marketing Officer (CMO) Council, SAP Hybris and SellingPower magazine indicates that sales and marketing need to own customer experience strategy, as only 7% of sales leaders and 9% of chief marketing executives view themselves as the owner of the customer experience, leaving this vital revenue-directing opportunity area without oversight and collective direction.

19 Sep 2017

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